Overview
Sales Manager – Manchester Deansgate Hotel – Manchester. Join IHG Hotels & Resorts and lead a dynamic sales team at the iconic Beetham Tower.
Responsibilities
- Support the proactive sales strategy and actively participate in sales activity.
- Co‑operate with the Director of Sales to coach the team, delivering training sessions and stakeholder presentations.
- Drive new direct business, build a strong sales pipeline, manage assigned segments and meet budgeted sales targets.
- Generate new business leads through social media, networking and market research; support renegotiation of existing agreements.
- Track and report sales activity against targets, KPIs and objectives; highlight risks and opportunities to the Director of Sales.
- Collaborate within the Sales team and across the Hotel to support board sales packs, monthly commercial reviews and other reporting requirements.
- Continuously improve sales processes, streamline efficiency and maintain regular communication with IHG‑aligned teams to ensure alignment with overall strategy.
Qualifications
- Availability Monday to Friday; additional evening and weekend hours may be required.
- Some travel to attend roadshows, corporate events and client visits.
- Proven experience as a Sales Manager or Senior Sales Executive; experience supervising, coaching or mentoring team members within a busy sales team in a branded hotel or hospitality environment preferred.
- Strong track record of achieving sales targets; experience in the hospitality industry.
- Strong knowledge of local and UK markets; Corporate and MICE experience highly desirable.
- Demonstrated ability to plan and execute sales activity effectively, contributing to sales strategies while supporting day‑to‑day team performance.
- Ability to work well under pressure, prioritise workloads and consistently maintain high standards and attention to detail.
- Proficient in Microsoft Office; knowledge of Opera / Cvent / Delphi is a bonus.
Benefits
- Competitive salary, guaranteed hours, free meal on shift, paid holidays and extra sales bonus dependent on performance outcomes.
- Extensive training and opportunities for career progression across the world; two paid days volunteering per year with a cause of your choice.
- Worldwide discounted room rates and discounted F&B on employee rate; generous friends and family rate.
- Discounts through our portal on supermarket shop, experiences and retailer offers.
- Well‑being – generous maternity/paternity pay, employee assistance programme 24/7 and mental health first‑aiders.
EEO Statement
At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. All applicants and colleagues are treated equally and have the same opportunities for development and growth, without regard to race, colour, ethnicity, national origin, religion, sex, gender identity or expression, age, disability, marital status, veteran status or any other characteristic protected by law.