Sales Manager

Swarovski Crystal Business; Nottingham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxury retail company is seeking a Store Manager for its Nottingham location to lead and inspire a team dedicated to exceptional customer experiences. The ideal candidate will have at least three years of experience in a multicultural retail setting and a passion for luxury brands. Key responsibilities include building customer relationships, exceeding sales targets, and developing team potential. Competitive salary along with a bonus scheme and generous staff discounts are offered in this dynamic role.

Benefits

Competitive salary

Monthly bonus scheme

Staff discount

Enhanced holiday entitlement

Employee Assistance Programme

Qualifications

• Minimum 3 years’ experience in a multicultural retail environment.
• Experience or keen interest in luxury fashion or lifestyle brands.
• Proven leadership and coaching skills.

Responsibilities

• Deliver exceptional customer experience through every interaction.
• Build and maintain a loyal portfolio of customers.
• Lead and grow a team with a positive mindset.
• Exceed personal and team sales targets.

Skills

Leadership skills

Customer interaction

Relationship building

Digital proficiency

Job description

Sales Assistant – Entry Level – Immediate Starts (Nottingham)

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Job Description

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Swarovski Store Manager

About The Job

You are an advocate of our brand. In this role and together with the team, you will:

• Strive for excellence and go the extra mile in every customer interaction to deliver an exceptional customer experience.
• Build a loyal portfolio of existing and new customers.
• Recruit, lead, and grow a team with a growth mindset, passion, and enthusiasm.
• Exceed personal and team service and sales targets.
• Be the driving force behind new and ongoing service and sales opportunities – directly impacting our growth and success.

About You

• Worked in a multicultural retail environment with a minimum of 3 years’ experience.
• Experience/keen interest in luxury fashion/cosmetics/lifestyle brands.
• Excellent and proven leadership and coaching skills.
• Digital proficiency.
• A winning personality to easily establish trustful relationships with customers, teams, and stakeholders.
• English skills.

What We Offer

• Competitive salary.
• Monthly bonus scheme.
• Industry leading, generous staff discount starting on your first day.
• Enhanced holiday entitlement of 6.6 weeks, pro rata for part‑time employees.
• Exclusive access to our Employee Assistance Programme provider, The Retail Trust; offering resources to support wellbeing including 24/7 access to a Virtual GP service.
• Access to our online benefits platform offering a wide range of retail, hospitality and entertainment discounts.

Swarovski is an equal opportunity employer. We give our people the guts to celebrate individuality and pride ourselves on creating a workplace where people feel involved, respected, valued, connected, and heard. A place where anyone/everyone belongs. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, physical or mental disability, medical condition, pregnancy, gender, sexual orientation, gender identity, expression or any other status protected under the law of the countries we operate in.

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