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Luxury Italian kitchen ns systems focused brand hiring a Sales Manager to lead its Knightsbridge showroom
OVERVIEW
The successful candidate will be skilled at operating in a dynamic environment and will take full responsibility for the achieving commercial objectives, and leading a small, high-performing team.They will uphold the highest standards of presentation and customer service, with a passion for delivering an exceptional client experience.
- Develop and implement business strategies to increase brand visibility, drive footfall, and improve profitability.
- Deliver a consistently high standard of customer service and satisfaction.
- Design and sell kitchens, wardrobes, and complex furniture systems from the in-house collection.
- Lead by example, setting standards and driving a high-performance culture.
- Motivate and mentor the sales team to meet or exceed targets.
- Prepare project proposals, quotations, and pricing using approved software, including Vectorworks or similar tools.
- Maintain excellent store conditions, including merchandising and cleanliness.
- Report on sales trends, forecasts, and commercial opportunities in the pipeline.
- Ensure all activities are compliant with internal policies and operational procedures.
- Monitor stock levels and showroom inventory, reporting as necessary.
- Conduct team performance reviews and identify training or development needs.
- Attend internal meetings, training sessions, and participate in trade events, exhibitions, or marketing initiatives as required.
- Oversee the execution of orders and project installations to ensure accuracy and timeliness.
- Manage customer communications regarding payments, outstanding balances, and dispute resolution.
- Conduct site visits when required to liaise with technical staff and ensure accurate delivery.
- Ensure completion and sign-off of installation reports and project handovers.
Requirements
- The ideal candidate will be enthusiastic, determined, self-motivated, organised, a natural problem-solver, and comfortable taking on challenges.
- Prior management experience is essential.
- The ability to support and develop a close-knit team to meet performance goals with a proven sales record above £1m in personal annual sales.
- £60k salary with a fantastic commission structure.
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