Sales Executive / Telephone Account Manager

TRC Yorkshire; Camberley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A dynamic sales company in Camberley is seeking a driven individual to manage sales with existing customers and key accounts. The ideal candidate will have B2B product-sales knowledge and excellent communication skills, with the ability to build relationships and resolve disputes. Benefits include an attractive salary and career growth opportunities in a fast-paced environment.

Qualifications

• Experience handling key accounts, preferably in FMCG Food sector.
• Willingness to travel for customer visits and product demonstrations.
• Ability to manage pressure while maintaining quality.

Responsibilities

• Manage and grow sales with existing customers.
• Take orders and process sales requests.
• Resolve customer disputes and manage quality expectations.

Skills

B2B product-sales knowledge

Sales management skills

Excellent communication

Time management

Tools

Sage

Job description

The Role

• Managing and growing sales with existing customers / Key accounts.
• Taking orders by phone / emails - processing sales orders and arranging dispatch with coordination with warehouse team.
• Raising replenishment purchase orders to suppliers to maintain required products on the self.
• Good knowledge of Sage.
• Willingness to learn product & market.
• Resolve customer disputes/ issues regarding quality expectations product shortages, damages, any urgent and late delivery issues.
• Ability to generate leads, contact prospective customers via phone, email and visit them as & when needed for business development and other business matters.
• Prepare & submit sales reports as desired by management of the company.
• Be part of developing and implementing new sales initiatives, strategies and programmes.
• Providing daily reports of field sales success and communicating the Voice of the Customer (VOC) data to superiors.
• Show has good sales-management skills to work in a B2B environment.

The Candidate

Essential requirements (kept here as plain text due to formatting rules; ensure the content remains the same)

• Must have B2B product-sales knowledge and experience of handling / managing key accounts - ideally within the FMCG Food sector but not essential.
• Willingness to travel at least 1 day per week to visit customers for sales development, attending sample trials, seeing product in function etc.
• A confident communicator with can do attitude, with a polite but firm telephone manner and the ability to build strong working relationships with colleagues, customers, and service provider.
• A commercial, common-sense approach.
• Ability to operate at pace under pressure, whilst not sacrificing quality and accuracy.
• Excellent time management skills with the ability to prioritise and multitask.
• Recognise the importance of attention to detail, yet awareness for the bigger picture.
• Candidates must live within a commutable distance to Camberley.

On offer to the successful candidate is an attractive basic salary and benefits, giving you the ability to work with a dynamic, fast-growing company where the career opportunities are inexhaustible.

For more information on this role, please contact Kate Shorthouse at TRC Group by sending your CV via this advertisement.