Sales Executive

Group 1 Automotive; Manchester; On-site; GBP 22,000 - 26,000; Full time

Job summary

An automotive group in Manchester is seeking a Sales Executive to provide outstanding customer service and enhance customer experiences. You will guide customers through their vehicle purchasing journey, actively prospect for repeat business, and maintain expertise through training. The ideal candidate should have sales experience, excellent communication skills, and hold a Full UK driving licence. This role promises uncapped earnings and numerous employee benefits, fostering growth and a supportive work environment.

Benefits

33 days annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Family-friendly policies

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid volunteer days

Company share purchase plan

Training and development opportunities

Life assurance

Flexible working options

Qualifications

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets.
• Ability to deliver first-class customer service with energy and enthusiasm.
• Strong organisational skills with the ability to meet deadlines.

Responsibilities

• Guide customers through a seamless journey from initial welcome to vehicle handover.
• Actively prospect for repeat business with existing customers.
• Maintain in-depth product knowledge through manufacturer-led training.

Skills

Sales experience

Customer service

Organizational skills

Communication skills

Enthusiasm for helping customers

Education

Full UK driving licence

Job description

Sales Executive – Volkswagen Manchester

Salary£24,000 (uncapped earnings)

Fun, exciting,rewarding work.Join us for the ride!

Working with world-class brands as a Sales Executive you’ll have the drive to deliver outstanding and trusted experiences for our customers.

As part of a successful, global automotive group, you’ll broaden your experience across both sites and brands. And with the right support from us, you’ll be able to progress as high as you can aim.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years ahead with our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growing with our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
• Actively prospect for repeatbusiness with our existing customer base via telephone, attend product launches and events, and maintain a comprehensive enquiry database
• Maintain in-dept product knowledge and continuously enhance expertise through manufacturer-led training sessions
• Recommend suitable add-on products that align with customer needs and preferences
• Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
• Deliver outstanding customer service that fosters loyalty and encourages referrals

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
• Ability to deliver first-class customer service with energy and enthusiasm
• A genuine interest in helping customers and contributing to the team’s success
• Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
• Exceptional listening and communication skills, focused on understanding customer needs
• Must hold a Full UK driving licence

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- you just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all that we do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.