Sales Department Manager

IKEA; Cardiff; On-site; GBP 32,000; Full time

Job summary

A leading home furnishings retailer is searching for a proactive Shopkeeper (Department Sales Manager) in Cardiff. In this role, you will oversee your department, drive sales growth, and lead a team to provide exceptional customer experiences. Candidates should have experience in retail management and possess strong communication and leadership skills. This full-time position offers a starting salary of £31,940, along with various benefits such as discounts and a healthy meal option during shifts.

Benefits

15% IKEA discount

Life Assurance

Free meals during shifts

Qualifications

• Experience managing people in a commercial retail environment.
• Proactive mindset with a focus on achieving sales targets.
• Ability to inspire and motivate team members.

Responsibilities

• Lead the sales department to meet goals and priorities.
• Ensure shop is clean, tidy, and fully stocked.
• Develop and train team members to provide excellent customer service.

Skills

Sales growth management

Team leadership

Cross-functional collaboration

Communication skills

Job description

Make millions of people look forward to going home!

Join IKEA Cardiff as a Shopkeeper (Department Sales Manager), where you will lead by example and work collaboratively with your team to co‑create the wonderful everyday with our many co‑workers and customers!

If you're a proactive leader with demonstrated experience of driving sales growth within a commercial retail environment, have a passion for home furnishings, and are looking to grow your career with IKEA, this may be the perfect role for you!

What we offer

• Starting salary of £31,940 per annum dependent on skills and experiences. Salary can be discussed at interview based on your experience.
• 39 hours a week, working 5 days over 7, including alternate weekends. This role will require you to work one‑two late shifts (until 21:00 pm) each week.
• We operate 7 days a week to meet the shopping needs of our guests, so this role will require availability to work during the day, late evenings and full weekends.
• We are happy to discuss flexibility and your availability at interview.

Working with us has its rewards

• 15% IKEA discount & discount portal helping you save £100’s on High Street retailers.
• Life Assurance of 4 times your pay, enhanced statutory pension contributions & interest‑free loans.
• iBenefits – Rewards & discount portal.
• Free healthy meal options every shift, salad bar, fruit, hot/cold drinks, desserts, etc. A fully‑stocked co‑worker restaurant, saving you money and providing you with convenience.

…as well so much more!

What you’ll need to have

You bring experience managing people in a commercial retail environment. A proactive and passionate leader, you will become an integral part of our sales management team, and you can demonstrate experience delivering to sales targets and organisational priorities. We believe it is important that you have a proactive mindset, collaborating with your team and cross‑functionally with the wider store to steer your department and take advantage of sales opportunities.

You lead through the IKEA Values, and can inspire those around you, which includes leading by example and delegating responsibilities where necessary. You work cross‑functionally with other departments and, using your exceptional communication skills, can champion flexibility, speed and simplicity.

You will be someone who believes in and can work in line with the IKEA Concept and Brand Identity.

What you’ll be doing day to day

• Take responsibility for your department goals and secure that your action plan ensures the country priorities for your department are implemented in your store. You will follow up and take action accordingly by using proven solutions and good examples.
• You act quickly on commercial opportunities and take full responsibility for ensuring your shop is in excellent shape, clean, tidy, priced and full.
• You develop a successful team ensuring they all have the correct knowledge of the range and IKEA services, so that they can share this with our customers to provide an excellent shopping experience.
• With people at the heart of what you do, you will work with succession to identify talent, whilst ensuring you have the right number of competent co‑workers in the right place at the right time.

We care for the people

It takes the diversity of thought, background, and culture to make great ideas a reality. We welcome candidates from all walks of life to join us, where we feel valued for our uniqueness and recognised for our diverse talents.

Recruitment process information

If you have any special requirements during the interview process, please let us know as soon as possible.

• First step: Please attach an updated CV with your application so we can get to know you better.
• Second step: If successful you will be invited to an interview with one of our hiring managers.

Come see things a little differently with us and be part of creating a Wonderful Workday.

IKEA reserves the right to close a job vacancy earlier than originally advertised.

For any advice or support, email [e-mail] and I’ll be happy to help!