Sales & Customer Service Executive-Business to Business

Rise Technical Recruitment Limited; Liverpool; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A growing pharmaceutical manufacturer is seeking a Sales & Customer Service Executive in Liverpool. This hybrid position involves selling aftercare products and making outbound calls to existing clients in the pharmaceutical sector. Ideal candidates will have experience in sales, account management, or customer service, and familiarity with CRM or ERP software. This role offers a base salary with additional commission and significant opportunities for career growth within the company.

Benefits

25 days leave

Commission on sales

RAC breakdown cover

Life assurance

Qualifications

• Previous experience in Sales, Business Development, or Account Management, particularly with outbound calls.
• Technical background in manufacturing, engineering, or construction is a plus.
• Familiarity with CRM or ERP software.

Responsibilities

• Make outbound calls to pursue orders and upsell products.
• Develop quotations based on customer requirements.
• Build and maintain relationships with existing customers in the pharmaceutical sector.

Skills

Sales experience

Account Management

Customer Service

CRM/ERP software usage

Job description

Sales & Customer Service Executive - Business to Business

Location: Liverpool (South), Hybrid working available.

Salary: plus commission, 25 days leave, RAC breakdown cover, life assurance.

Schedule: Mon‑Fri, 37.5 hours per week (Mon‑Thu 10:00‑18:30, Fri 10:00‑16:00).

Are you an experienced Sales/Business Development/Account Management/Customer Service professional with experience of product‑based sales/account management looking for a role offering job security and potential future progression?

Commission is available on every sale and this would be a warm sales role with very little cold calling, as it focuses on existing clients to the business. With commission you should earn well in excess of £30K.

This role is with a fast‑growing pharmaceutical manufacturer with plans to grow this team, so there will be further career opportunities available in either field sales or account management.

The role is to make outbound calls chasing orders, upselling and building relationships with customers within the pharmaceutical sector in North America.

Due to working with the US market the client’s preferred start time is 10:00 but some flexibility is available.

The Role

1. Full‑time permanent position within the pharmaceutical manufacturing sector.
2. Selling aftercare products to clients such as spare parts, maintenance services and training.
3. Producing quotations based on customer requirements.

The Person

1. Previous experience in a Sales/Business Development/Account Management/Customer Service position including outbound calls.
2. Experience within a technical environment – manufacturing, engineering or construction preferred, however training will be provided.
3. Experience using CRM or ERP software.

Reference Number: BBBH264392

To apply for this role or to be considered for further roles, please click “Apply Now” or contact Nick Smith at Rise Technical Recruitment.

Rise Technical Recruitment Ltd acts as an employment agency for permanent roles and an employment business for temporary roles.

The salary advertised is the bracket available for this position. The actual salary paid will be dependent on your level of experience, qualifications and skill set. We are an equal opportunities employer and welcome applications from all suitable candidates.