Sales Coordinator

Collate; London; On-site; GBP 28,000 - 40,000; Full time

Job summary

A leading company in the commercial furniture sector seeks an Operations Support / Sales Coordinator to alleviate administrative tasks from the sales team. The role involves managing orders, communicating with suppliers, and ensuring operational excellence while supporting a commitment to sustainability.

Benefits

Friendly and collaborative team culture

Competitive compensation package

Short- and long-term incentives

Qualifications

• Experience in commercial furniture or FF&E sector required.
• Strong knowledge of supplier pricing and order processes.
• Effective communication and teamwork essential.

Responsibilities

• Support sales with quotes, orders, and admin tasks.
• Assist project management with site visits and snagging.
• Manage PQQ processes and maintain CRM updates.

Skills

Detail-oriented

Excellent communication skills

Numerically strong

Self-motivated

Team player

Patience and resilience

Education

Experience in commercial furniture or FF&E sector

Advanced proficiency in Microsoft 365

CRM system experience

Excellent command of English

Tools

Bonnie

Microsoft Teams

Adobe InDesign

Job description

Cast your eyes over this operations support / sales coordinator position

OVERVIEW

Job Summary

The Operations Support role is crucial in reducing administrative workload for the sales and broader teams, enabling them to focus on revenue generation, delivery, and project closeouts. This role requires a proactive, detail-oriented team player who thrives in a collaborative, fast-paced environment. Operations is the glue that holds the business together — no job is too big or small. You will also serve as a visible advocate for our commitment to achieving net-zero carbon.

Key Responsibilities & Accountabilities

• Report daily to the Operations Manager and complete all allocated tasks.
• Support the sales team by:
  • Creating and quality-checking quotes.
  • Gathering supplier quotes.
  • Placing and checking orders (OAs).
  • Creating front sheets and managing handovers.
  • Taking on ad hoc admin tasks to free up sales for client-facing work.
• Assist the project management team with snagging and site visits as required.
• Protect profit margins through diligence, adherence to procedures, and effective communication.
• Become proficient in using Cast’s internal software, Bonnie, for order placement.
• Champion and evolve operational procedures over time.
• Ensure O&M manuals and carbon reports are completed/submitted within deadlines and that offsetting payments are made on time.
• Manage the PQQ (Pre-Qualification Questionnaire) process as instructed.
• Organise and manage lunch & learn sessions and supplier events.
• Maintain accurate updates on the CRM system and Microsoft Teams.

Technical Skills Required

• Strong knowledge of commercial furniture, product lifespans, and usage suitability (essential).
• Experience working with diverse supplier price lists.
• Familiarity with business systems for supplier orders and job costing.
• Skilled at quote production, raising POs, and spotting discrepancies in order acknowledgements.
• Numerically strong and highly computer literate.
• Excellent written and verbal communication skills.
• Patience and resilience to navigate long sales cycles with multiple stakeholders.
• Detail-oriented with a confident and methodical approach.
• Self-motivated and able to work independently.
• Committed to integrity, excellence, and continuous improvement.
• Passionate about sustainability and aligned with Cast’s environmental mission.
• Strong team ethos — “no job too big or small”.
• Enthusiastic, pragmatic, and eager to shape and grow with the business.

Qualifications & Experience

• Experience within the commercial furniture or FF&E sector (as a dealer or supplier) is essential.
• Advanced proficiency in Microsoft 365.
• CRM system experience (advantageous).
• Excellent command of English — spelling, grammar, and formatting are non-negotiable.
• Adobe InDesign (desirable, not essential).
• Must have the right to work in the UK.
• Clean criminal record.

What We Offer

• Engaged, dynamic leadership that provides autonomy and support.
• A friendly, diverse, and collaborative team culture.
• Competitive compensation package, including:
  • Great base salary.
  • Short- and long-term incentives and commission opportunities.

Apply for this position

CV / Resume*

Drag and Drop Files Here

or

Upload

Allowed Type(s): .pdf, .doc, .docx

By using this form you agree with the storage and handling of your data by this website.*