Sales Consultant

Paul Smith; Hatton CP; On-site; GBP 20,000 - 30,000; Full time

Job summary

A leading independent design company in the UK is seeking a Sales Consultant to foster relationships and enhance the customer experience. The ideal candidate will be passionate about style, possess strong customer service skills, and be motivated to achieve individual sales targets. Responsibilities include welcoming clients, maintaining store standards, and maximizing sales opportunities. The role offers a generous clothing allowance, discounts, and wellbeing support.

Benefits

Generous seasonal clothing allowance

60% discount on products

Partially subsidised car parking

Access to exclusive sample sales

Wellbeing support for you and your family

33 days annual leave with options to buy/sell holidays

Qualifications

• Experience in a retail environment.
• Interest and knowledge of current trends in music, arts and culture.
• Smart in appearance and individual flair.

Responsibilities

• Welcoming clients and providing memorable experiences.
• Keeping customers informed about brand activities.
• Maximising sales opportunities and meeting targets.

Skills

Passion for style

Excellent customer service

Team player

Flexibility

Confidence

Job description

The Sales Consultant will develop and maintain excellent customer relationships while promoting the brand image and culture, whilst storytelling about our products. On the shop floor, you will have fun while learning about our clients, environment, and team.

Responsibilities

• Welcoming all clients through the Paul Smith sales ceremony, greeting, discovering, proposing, closing and client follow up to provide a memorable customer experience.
• Keeping customers up to date with any Paul Smith activity, collaborations, and shop events to ensure they are fully engaged with the Paul Smith brand.
• Providing an 'above and beyond' experience to ensure unique customer interaction, resulting in a high level of repeat business throughout your shop.
• Maximising all sales and customer opportunities. The incentive of a financial reward will drive you to meet and exceed your personal sales targets, in turn driving your Store's KPI and Sales performance.
• Taking initiative and care with stock-related duties, including delivery processing, customer orders, store-to-store transfers, end‑of‑season returns and stocktakes.
• Ensuring visual presentation, store maintenance and housekeeping is kept to the company's desired standard, both on and off the shop floor.
• Using in-store technology, such as store iPad, to enhance the client experience and till systems to efficiently process transactions and payments from clients, and undertaking end‑of‑day till procedures when necessary.

Qualifications

• Passion for style, fashion and the Paul Smith brand.
• Smart in appearance and individual flair.
• Interest and knowledge of current trends in music, arts and culture.
• Motivated, confident and collaborative.
• Flexible and reliable.
• Team member, helpful, approachable and trustworthy.
• Experience in a retail environment.
• Loves to provide excellent customer service.
• Keen to work towards individual sales targets.
• Enjoys learning and sharing product knowledge with customers and team.
• Maintaining excellent housekeeping and visual standards.

About Paul Smith

Paul Smith is one of Britain's leading independent design companies. We champion positivity, curiosity and creativity. These qualities underpin every Paul Smith design, whether it's a shirt, a shop or a special collaboration. Reaffirming the values that Paul set down in 1970, 'classic with a twist' remains the guiding principle of the company. Happily positioned between high fashion and formalwear, while taking reference from both, Paul Smith has stand apart.

Benefits

• A generous seasonal clothing allowance.
• 60% discount on Paul Smith products.
• Partially subsidised car parking.
• Access to exclusive sample sales.
• Wellbeing support through Retail Trust for you and your family.
• 33 days annual leave inclusive Bank Holidays with an option to buy or sell an extra 5 days holiday annually.

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If you like the sound of what you've read so far, find out more about our company culture and the full list of benefits we can offer you.