Sales Assistant (Part-Time)

Pandora; Abercanaid; On-site; GBP 16,000 - 20,000; Part time

Job summary

A leading jewellery brand in the UK is looking for a Sales Assistant to provide exceptional customer service and drive sales. You will be responsible for welcoming customers, curating jewellery selections, and supporting store operations. Ideal candidates are passionate about jewellery, sales-driven, and natural communicators. The role is permanent part-time, offering competitive pay and excellent benefits including a bonus scheme and staff discounts.

Benefits

Competitive pay

Bonus scheme

Employee discount

Jewellery uniform allowance

Access to benefits platform

Qualifications

• Thrive on meeting and exceeding sales goals.
• Build rapport and loyalty with customers.
• Passionate about the Pandora brand and its products.

Responsibilities

• Drive sales and deliver exceptional service.
• Support store operations and assist with stock deliveries.
• Be a Brand Ambassador and share product knowledge.

Skills

Sales-driven

Customer service

Excellent communication

Team player

Pressure management

Job description

As a Sales Assistant at Pandora, you'll live our values of dreaming, daring, caring, and delivering every day. From welcoming customers to curating jewellery selections and celebrating their unique moments, you'll make their visit unforgettable. You'll be the link between our products and our customers, driving sales, delivering excellent service, and sharing your love for our sustainability and quality craftsmanship.

What You'll Do

• Drive sales & deliver exceptional service: Achieve and exceed sales KPIs by flawlessly executing our customer experience model 'Every Moment Matters', creating memorable experiences for customers.
• Build rapport and loyalty: Build meaningful connections with customers, providing personalised service and care, and encourage customer loyalty to collect valuable data for future interactions.
• Be a Brand Ambassador: Share product knowledge and curate stunning jewellery selections that tell a story, creating special moments with every customer.
• Achieve sales targets: Focus on conversion, average transaction value, and units per transaction to exceed sales goals.
• Support store operations: Assist with stock deliveries, maintain immaculate shop floor standards, and process transactions accurately at the till.
• Be a natural communicator: You'll connect with customers, build rapport, and engage in meaningful conversations to create lasting relationships.
• Passionate about the Pandora brand: Enthusiasm for our jewellery and a curiosity to learn about our products and customers' unique needs.
• Sales-driven: Thrive on meeting and exceeding sales goals while delivering an inspiring customer experience.
• Comfortable under pressure: Able to work in a fast‑paced environment while maintaining high standards of service.
• A team player: Motivated, proactive, and eager to contribute to the store's success.
• Pandora's recruitment procedures are designed to be transparent and clear for all candidates. This helps us ensure that applicants are provided with a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage everyone applying to our vacancies to refrain from adding identity‑related elements such as a photo, marital status, and age.
• If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.

About Pandora

Pandora is the world’s largest jewellery brand, specialising in the design, crafting and marketing of accessible luxury jewellery made from high‑quality materials. Each piece is created to inspire self‑expression, allowing people to share their stories and passions through meaningful jewellery. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 37,000 people worldwide and crafts its jewellery using only recycled silver and gold. Pandora is committed to leadership in sustainability and has set out to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on the Nasdaq Copenhagen stock exchange and generated revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024.

Remuneration & Hours

• £16,786 per year (estimated).
• Permanent, part-time: 8 hours per week.
• Hourly rate: £12.60 per hour.
• Competitive pay, bonus scheme, generous employee discount, annual jewellery uniform allowance, other excellent benefits.

Benefits

• Highly competitive hourly pay.
• Bonus scheme for excellent performance.
• Generous jewellery uniform allowance.
• Employee discount.
• 'Wear box' access: select jewellery to wear each time you’re working.
• Exclusive retail, hospitality, and entertainment discounts via our online benefits platform.
• Free support for you and your loved ones through 'Retail Trust' on health, well‑being, financial advice, legal aid, and more.
• Parties, incentives and gifts throughout the year.
• Clear career progression and training opportunities.