Sales Assistant - Hydrista

waterdrop®; Greater London; On-site; GBP 20,000 - 25,000; Full time

Job summary

A growing e-commerce company in the United Kingdom is seeking enthusiastic team members to join their store. You will provide exceptional customer service and assist customers with product inquiries while ensuring brand standards are met. The ideal candidate will have strong selling skills, a commitment to customer satisfaction, and the ability to work well in a team. Benefits include development opportunities, discounts, and monthly bonuses for excellent performance.

Benefits

Discount on products

Team events

Monthly bonuses

Qualifications

• Strong selling skills and ability to maintain professionalism.
• Experience in a customer-focused retail environment.
• Good interpersonal and communication skills.

Responsibilities

• Provide excellent customer service to exceed expectations.
• Identify customer needs and respond to product questions.
• Resolve customer complaints promptly and effectively.
• Maintain brand standards on visual display and merchandising.

Skills

Customer service

Selling skills

Multitasking

Good communication skills

Job description

Drink More Water, together we grow.
Here at waterdrop®, we make drinking more water fun, convenient and most importantly, sustainable! Discover the world of innovative and eco-friendly hydration with our fruity little cubes – Microdrinks – that save plastic and carbon emissions (as compared to conventional pre-filled bottled drinks) and help score one for the planet. With a successful online presence, 40+ stores around the world, dedicated B2B partners and over 22,000+ retail and branded stores, we can’t wait to take this journey to the next level – together with you!

Be part of our Store in…

• Full-Time or Part-Time / Zero hours / Working students

Your responsibilities at waterdrop®:

• Provide excellent customer service and surpass customer expectations at every opportunity!
• Identify customer needs and answer product related questions. Be able to respond to queries on product prices, features and benefits
• Take every opportunity to capture customer data in order to expand our database and customer loyalty.
• Resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the management.
  
• Deliver product excellence by maximising product knowledge with relevant recommendations.
• Attend and participate in store meetings and training sessions as required by your manager.
• Ensure that good communication with your colleagues is maintained
• Have a positive attitude with the team and customers and be open to constructive feedback.
• Maintain brand standards on visual display and merchandising, cleanliness and general housekeeping
• Follow policies and procedures to maintain the security of stock, customer records and cash handling.
• Ensure that time keeping attendance is in line with the company's policies and procedures. Opening and closing the store as and when required.
• Be aware of Health & Safety requirements in the store.

What you bring to the table:

• Be approachable and available to assist our customers with their shopping experiences.
• Enthusiasm and commitment to always provide excellent customer service.
• Willing to adapt and take on new challenges.
• Strong selling skills.
• Always presents a professional image.
• Ability to multitask.
• The ability to maintain professionalism under all circumstances.
• Works effectively and efficiently alone and in the team.
• Prepared to go the extra mile when needed.
• Good interpersonal and communication skills.
• Demonstrate retail sales experience in a customer focused environment

What we offer you:

• An ambitious and international team with whom fun is by no means neglected.
• Individual development opportunities in one of the fastest growing e-commerce companies in Europe.
• Discount on-and offline on your waterdrop® purchases and many free merchandising items.
• Legendary team events and qualified training.
• Additional monthly bonuses when targets are met.

Wanna drop in? Just send us your CV via the application button.