Sales Assistant, Amazon Freight

Amazon; Coalville; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading e-commerce company in Coalville seeks a Sales Assistant to join their EU Commercial Team. The role focuses on outbound sales calls to recruit European shippers and manage customer inquiries. Candidates should possess sales experience, strong English communication skills, and familiarity with MS Office and CRM tools. This position offers the opportunity to drive growth in Amazon Freight services.

Qualifications

• Experience in sales and/or customer service.
• Relevant experience with MS Office in a professional environment.
• Advanced proficiency in English.

Responsibilities

• Perform high volume outbound sales calls to identify potential customers.
• Manage inbound sales inquiries via email and CRM.
• Collaborate with sales team to qualify leads.

Skills

Sales experience

Advanced English proficiency

Customer service

MS Office suite

CRM experience

Education

Bachelor's degree

Tools

SalesForce

Job description

Overview

We are looking to hire a Sales Assistant as part of our EU Commercial Team. This person will be responsible for recruiting/growing European Shippers to our service as well as supporting our broader commercial team with valuable sales related activities.

Responsibilities

• High volume outbound phone calls to perform sales pitching to establish if potential customers would benefit from Amazon Freight services
• Launch new or grow existing Shippers (customers)
• Manage high volumes of inbound sales inquiries via email and our Customer Relationship Management software.
• Helping new customers become acquainted with our self service tools, providing a high level of first-contact customer service.
• Working with the Sales team to qualify leads for them, which they can then convert into revenue opportunities.
• A day in the life: provide a warm introduction to inbound inquiries, and act on outbound sales campaigns to understand the full potential of our customer base. You will work with senior Business Development Managers to advance complex requests into revenue opportunities.
• The successful candidate will approach high volumes of clients with enthusiasm and help them to unlock their full potential either via our self-serve tools, or by introducing them to a dedicated account manager. Accelerating the growth of the Amazon Freight portfolio.
• About the team: Amazon Freight (AF) is a B2B start-up within Amazon Transportation Services, Europe. AF allows businesses ("shippers") to use Amazon's transportation technology and network to transport products across Europe. This is an innovative technology-driven solution for the logistics needs of all businesses, and is scaling rapidly.
• This role sits within the Amazon Freight Commercial team. Focusing on new customer experience, the Sales Assistant will welcome inbound customer applications, ensure we deliver the best first impression & seek to uncover future growth opportunities. They will work in collaboration with our senior sales team to ensure we support every customer with all their transport needs.

BASIC QUALIFICATIONS

• Experience on sales and/or customer service.
• Advanced proficiency in English language in both written and verbal communication.
• Relevant experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment.

PREFERRED QUALIFICATIONS

• Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we'd love to hear from you.
• Experience in working with multiple internal and external stakeholders (sellers, customers, key accounts).
• Additional language skills are helpful but not necessary (Particularly French, German, Italian or Chinese).
• Experience in at least one of the following: transportation, logistics, operations, financial analysis, retail buying, retail planning & allocation, consulting, negotiation, supply chain, telemarketing.
• Experience using CRMs such as SalesForce.
• Bachelor's degree.

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