Sales Assistant

The Yorkshire Trading Company; York and North Yorkshire; On-site; GBP 40,000 - 60,000; Part time

Job summary

A family-run retail business in York is seeking a sales assistant for their Richmond store. The role involves ensuring customer satisfaction, maintaining store standards, and processing sales. Applicants should have good communication skills and a customer service focus. Previous retail experience is an advantage but not required, as training will be provided. The position offers a pay rate of £12.21 per hour for those aged 21 and over, along with other benefits.

Benefits

5.6 weeks annual leave pro rata

Work place pension scheme

12.5% Discount at YTC Stores

Qualifications

• Basic understanding of sales principles and customer service practices.
• Previous retail experience is beneficial but not essential.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
• Maintain outstanding store condition and visual merchandising standards.
• Process sales through our Epos till system - Training given.

Skills

Good communication and interpersonal skills

Customer service focus

Friendly, helpful, confident and engaging personality

Job description

Yorkshire Trading Company are a family owned and run business with 35 stores throughout Yorkshire, Lincolnshire and the North East; a busy E:Commerce operation and outdoor events teams who trade nationwide.

We now have an opportunity for an additional recruit to the sales assistant team in our Richmond store.

The position offered is: 16 hours over 4 days to include weekends on a rota basis and may include some early mornings.

Our goal is to provide high class customer service and to increase the company's growth and revenue through sales maximisation.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Ascertain customers' needs and wants
• Welcome and greet customers
• Process sales through our Epos till system - Training given
• Actively involved in receiving deliveries
• Keep up to date with product information
• Accurately describe product features and benefits
• Follow all companies policies and procedures

Previous retail experience would be beneficial but is not essential as training will be given.

Qualifications

• Basic understanding of sales principles and customer service practices
• Good communication and interpersonal skills
• Customer service focus
• Friendly, helpful, confident and engaging personality

Benefits

• 5.6 weeks annual leave pro rata
• Work place pension scheme
• 12.5% Discount at YTC Stores after a successful 6 week induction period

Pay rates (per hour)

• Age 21+ £12.21
• 18-20 £10.00
• 16-17 £7.55