Sales Assistant

JobStart Scheme; Dundonald; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail charity in Dundonald seeks a Sales Assistant to support the store management and enhance customer experience. Responsibilities include merchandising, inventory control, and achieving sales targets. Ideal candidates have customer service experience, cash handling skills, and a commitment to charity values. Flexibility in working hours up to 25 hours per week is available.

Qualifications

• Some experience in a customer facing environment.
• Experience in cash handling.
• Strong commitment to Oxfam’s mission and values.
• Physical ability to lift items as required by the role.

Responsibilities

• Maximise profitability by encouraging store visits.
• Achieve targets and budgets.
• Resolve customer service issues.
• Maintain inventory control.
• Carry out visual merchandising.

Skills

Customer service experience

Cash handling experience

Teamwork skills

Strong communication skills

Ability to work independently

Job description

THE EMPLOYER IS: OXFAM IRELAND BOOKS, HOLYWOODWorking under the direction of the Shop Manager, the Sales Assistant will have the opportunity to learn key skills within the retail book store environment.Over time, you will assist with the effective running of the store, by carrying out assigned daily tasks, including sales, merchandising, window displays and the daily maintenance of the store ensuring the highest standards of housekeeping and customer service.

Responsibilities

• Work with the shop manager to maximise profitability by actively encouraging customers to visit the store and purchase merchandise.
• Work towards achieving targets and hitting monthly budgets.
• Ability to resolve customer service issues.
• Carry out visual merchandising.
• Maintain inventory control.
• Maintain a fun, professional and friendly environment with staff, customers and volunteers.
• Complete paperwork and banking procedures accurately.
• Work in a safe way, observing all health and safety guidelines.

Skills and Qualifications

• Some experience in a customer facing environment.
• Experience in cash handling.
• Experience working as part of a diverse team and ability to work on own initiative.
• Ability to work well as part of a team and lead on occasion.
• Lifting hessian bags, boxes, books and other items is a requirement of this role, so applicants should be physically able to efficiently perform the duties of the role.
• Strong commitment to Oxfam’s mission and values.
• Experience within a bookshop or library environment.
• Excellent communication skills and a positive, can-do attitude.

Further Information

The Employer is: OXFAM IRELAND BOOKS, HOLYWOODJobStart Opportunity - Working Hours Information- Standard Hours: up to 25 hours per week.- Flexible/Reduced Hours: May be available upon approval by a Work Coach.- Additional Hours: The employer may offer extra hours depending on availability. This should be discussed directly with the employer before starting employment.The job advert may end before the closing date if requested by the employer.

Application Information

JOBSTART IS OPEN TO WORKING AGE BENEFIT CLAIMANTS WHO ARE DEEMED ELIGIBLE BY A WORK COACH. If you are on Universal Credit, please contact your Work Coach via your Journal. If you are in receipt of any other working age benefit, please contact your local Jobs & Benefits Office on 0800 001 5782.

Vacancy ID 1746359 Job Sector Retailing, Wholesaling and Purchasing Area Co Down Location Dundonald Salary 16-17 £7.55, 18-20 £10.00, 21 plus £12.21 per hour No. vacancies 1 Contract Type Temporary Weekly hours 25 Published date 18/11/2025 Closing date 29/12/2025 Worktime To be confirmed with employer

Area: Derry or Londonderry
Closing date: 20 Nov 2025