Sales Advisor - John Lewis Oxford Street (30 hours)

Rituals; City Of London; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxury retail company in the City of London seeks a Rituals Advisor to engage with customers and provide personalized product advice. The ideal candidate will have prior experience in retail or hospitality, a strong customer-service mentality, and problem-solving skills. This role offers opportunities for career growth in a dynamic environment.

Qualifications

• Relevant experience in a similar position within retail or hospitality.
• Ability to connect with customers effectively.
• Excitement about brand products.

Responsibilities

• Engage directly with customers and advise on products.
• Ensure a 'best in class' customer experience.
• Follow store operational and safety procedures.

Skills

Customer-service mentality

Decision making

Problem-solving skills

Attention to detail

Team-player work ethic

Job description

Overview

As a Rituals Advisor, you are part of our store team. You engage directly with our customers, listen to their needs, and advise them on which of our products are the perfect match for them. You turn every customer interaction into a memorable customer experience.

Being a Rituals Advisor means being a luxury sales advisor with many exciting opportunities to grow in your career.

Responsibilities

By working closely with your Store Manager and Assistant Store Manager, you’ll reach your personal goals and the goals for the store. You’ll interact with customers every day and ensure to provide a ‘best in class’ customer experience. You’ll follow store operational and safety procedures as well as keep the store clean and tidy according to company visual merchandising standards.

Qualifications

High on energy, low on ego and with a little bit of humour!

You are ‘one of a kind’ because your ability to connect with customers and make them feel at home in our stores. In addition, as Rituals Advisor, you are professional and excited about our brand. You know how to share that excitement by showing our customers how our products can make them feel even better.

On top of that, you have:

• Relevant experience in a similar position within retail or hospitality.
• A customer-service mentality and team-player’s work ethic.
• Decision making and problem-solving skills.
• Good attention to detail, organised and structured.