Sales Advisor

Neuhaus; Greater London; On-site; GBP 20,000 - 28,000; Part time

Job summary

Join a leading chocolate brand as a Sales Advisor in London, where you will create luxurious experiences for customers. You will engage with clients, maintain boutique standards, and contribute to in-store promotions, all while sharing the joy of Belgian chocolate.

Benefits

Competitive salary

Attractive sales bonuses

Plenty of Belgian chocolates

Qualifications

• Previous success in a retail role, ideally in luxury or premium food.
• Fluent in English; knowledge of additional languages is a plus.

Responsibilities

• Drive commercial results by engaging customers and offering tailored recommendations.
• Maintain boutiques to the highest standard and take ownership of stock replenishment.

Skills

Communication

Customer Focus

Elegance

Flexibility

Job description

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Become a Sales Advisor at Neuhaus – The Heart of Belgian Chocolate in London

Are you ready to bring the world’s finest Belgian chocolate to life? Join Neuhaus, a premium chocolate brand steeped in history and elegance, as we expand our presence across iconic London locations: Covent Garden, Harrods, St Pancras, Waterloo Station, and Selfridges.

We are looking for passionate, customer-focused individuals to join our team as Sales Advisors — both part-time and full-time roles available.

As a Sales Advisor, you will be the face of Neuhaus. Alongside your Boutique Manager and team, you’ll create luxurious, personalized experiences for every customer, ensuring each visit is memorable — and delicious. From storytelling about our handcrafted pralines to wrapping perfect gift boxes, your mission is to spread joy and indulgence.

You’ll also:

• Drive commercial results by engaging customers and offering tailored recommendations.
• Maintain our beautiful boutiques to the highest standard — our products deserve a flawless stage.
• Take ownership of stock replenishment, daily operations, and till duties.
• Collaborate on in-store promotions and ideas that elevate the Neuhaus experience.

TO BE

Who You Are?

• You bring previous success in a similar retail role, ideally within a luxury, hospitality, or premium food environment.
• You radiate elegance, warmth, and confidence — your presentation and communication are always polished.
• You are fluent in English; knowledge of additional languages is a plus.
• You are flexible, reliable, and thrive in a dynamic setting.
• Most importantly, you love people and chocolate — in that order (well, almost).

TO OFFER

Because when you join us, you don’t just sell chocolate — you share moments of happiness. At Neuhaus, we believe in growth, not only of our brand but of our people. Expect:

• An inspiring, supportive atmosphere with room to shine.
• Competitive salary and attractive sales bonuses.
• And yes… plenty of the finest Belgian chocolates.

Let’s conquer London together — one praline at a time.

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Part-time

Job function

• Industries

  Retail and Retail Luxury Goods and Jewelry

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