Sales Advisor

Coulter Elite Resourcing; Bury St Edmunds; On-site; GBP 26,000 - 28,000; Full time

Job summary

A recruiting firm is looking for a Sales Advisor in Bury St Edmunds. The role involves excellent customer service, supporting the sales team, and managing incoming sales queries. Ideal candidates will have at least 2 years of sales experience, strong organizational skills, and a proactive attitude. Competitive salary and comprehensive benefits package offered.

Benefits

Competitive salary package

Paid training

Employee assistance program

Competitive holiday allowances

Qualifications

• Minimum of 2 years sales experience required.
• Experience in a sales environment is essential.
• Experience in the luxury goods market and knowledge of interiors are desirable.

Responsibilities

• Work closely alongside the showroom team to deliver exceptional service.
• Answer incoming sales calls and support the Sales Manager.
• Create quotations and process payments.
• Provide outstanding aftersales service and problem resolution.

Skills

Experience in a sales environment

Strong customer focus

Excellent communicator

Extremely well organised

Self‑motivated

Enthusiastic and hands on

Minimum of 2 years sales experience

Knowledge of interiors

Experience in the luxury goods market

Job description

Sales Advisor

£26,000 – £28,000
Bury St Edmunds

Overview

Due to expansion our client is looking for a Sales Advisor to join their team and continue to grow from strength to strength.

What we offer

• A great place to work with a friendly and welcoming team
• Competitive salary package.
• Paid training.
• Employee assistance program.
• Competitive holiday allowances with the option to buy holiday.

Job Description

As a Sales Advisor you will work closely alongside the showroom team to deliver exceptional service to our customers. This role requires a friendly and confident communicator who thrives in a customer service/sales role. The fast‑paced nature of this role requires candidates who are extremely organised and able to prioritise certain tasks, whilst being both pro‑active and reactive to the customers' requirements. The sales process can begin over the phone, email or in person and it is important you are a clear, confident, and friendly communicator via each platform.

Additional responsibilities

• Answering incoming sales calls
• Supporting the Sales Manager
• Creating quotations, processing payments, arranging deliveries, and providing outstanding aftersales service
• Providing advice on suitability, sizing, pricing whilst showcasing a natural flair for interiors
• Updating the CRM system with relevant client information and daily activity
• Arranging samples to be dispatched
• Problem resolution
• Handle customer complaints
• Guide the sales team in closing sales

Skills required

• Experience in a sales environment
• Experience in the luxury goods market (desirable)
• Knowledge of interiors (desirable)
• Extremely well organised and able to prioritise tasks
• Enthusiastic and hands on – this is a busy, fast‑paced company
• Self‑motivated with the ability to inspire those around you
• Strong customer focus
• Excellent communicator
• Minimum of 2 years sales experience

If this role sounds of interest, please send your CV to Fraser Hendry