Sales Administrator

PHABRIX Ltd; Thatcham; On-site; GBP 60,000 - 80,000; Full time

Job summary

A competitive technology firm in Thatcham is looking for a Sales Administrator to oversee customer order processing and shipping. The successful candidate will compile quotes, input data, and prepare despatch documents. This office-based role offers a competitive salary along with 25 days of annual leave, a discretionary bonus, and many employee benefits including an on-site gym and ongoing training opportunities.

Benefits

Competitive salary

Discretionary bonus scheme

Pension scheme

25 days annual leave plus bank holidays

On-site gym

Cycle to work scheme

Medical, dental and optical healthcare scheme

Free EV charging points

Qualifications

• Must be self-motivated and able to work with minimal supervision.
• Knowledge of shipping regulations for worldwide orders.
• Ability to compile and send quotes and invoices.

Responsibilities

• Compile and send quotes, pro-forma invoices, and order acknowledgements.
• Input data into databases regarding customer orders.
• Prepare despatch documents and package units for dispatch.

Skills

Organisational skills

Interpersonal communication

Flexibility

Tools

SAP

Google Docs

Job description

JOB DESCRIPTION: SALES ADMINISTRATOR
Job description updated: July 2025
Reporting to: Sales Admin and Events Manager

Responsibilities to Leader:

• Attending courses or training where recommended
• Support other departments within the company
• To be self-motivated and work with minimal supervision
• Highly organised
• Good interpersonal and communication skills
• Flexible attitude
• Presentable
• Knowledge of Leader Employment Handbook and Company policies

Specific Sales Administrator duties:
The Sales Administrator reports to the Sales Admin and Events Manager and is responsible for over-seeing all Leader’s customer order processing and shipping in-line with shipping regulations both into and out from the UK to customers worldwide.

Admin/Sales Duties:

• Compile and send Quotes, Pro-forma Invoices, Order Acknowledgements and Invoices via SAP
• Inputting data on google docs or other Leader systems regards customer orders, customer invoices, shipping details, customer RMA returns.
• Inputting data on Purchasing database
• Keep Procedures up-to-date
• Understanding Leader price lists
• Complete EUR1/CoO certificate applications
• Help answer enquiries from customers, shippers, suppliers, etc
• Raise RMA’s UK, Europe and WW
• Ensuring that there are adequate supplies of all packaging materials in the packing room
• Keep Sales Admin and Events Manager informed of any issues that impact any orders being processed and completed

Goods In/Out:

• Prepare and create despatch documents
• Package the units for dispatch
• Covered in duties above
• Follow procedure for shipping units with EUR1 certificates.
• Certificates of Origin are actioned as and when required.
• Understand regulations involving movement of batteries
• Book collections for shipments using appropriate shipping agent
• Give clearance details to customs for goods in
• Help receive and sign for goods in, ensuring goods and paperwork are delivered to correct department.

Employment:

• Office based role
• Competitive salary, discretionary bonus scheme and pension scheme
• Opportunities to travel to industry tradeshows, conferences and events where appropriate
• 25 days annual leave plus bank holidays
• Death in Service scheme – 4 x salary
• On site Gym
• Cycle to work scheme
• On-site staff parking with free to use EV charging points
• Medical, dental and optical healthcare scheme
• This role is a learning-focused role. Ongoing training and support will be provided