SaaS Technical Trainer — Onboard & Drive Adoption

BlueOptima; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading tech company in London is seeking an experienced Technical Trainer to collaborate with client-facing teams and deliver tailored training sessions for B2B clients. The role involves developing comprehensive training plans, conducting in-person and virtual sessions, and ensuring users maximize product adoption. Ideal candidates will have strong communication skills and a STEM background, alongside substantial training experience.

Benefits

32 days of holidays

Work-from-Home equipment allowance

Flexible Work-from-Home - 2 days remote a week

12 Weeks Paid Maternity and Paternity Leave

Pet-friendly office

Qualifications

• Minimum of 3-4 years experience delivering technical training for B2B clients.
• Proficient in English, with outstanding written and verbal communication skills.
• Ability to manage multiple training projects simultaneously.

Responsibilities

• Develop, customize, and execute training plans for each customer.
• Facilitate onboarding and training for new users at various levels.
• Monitor and assess the onboarding process’s impact on user engagement.

Skills

Excellent Communication

Experience in Client Training

Adaptability and Cultural Awareness

Technical Training Expertise

Project Management Skills

Education

Degree in STEM fields

Tools

Familiarity with digital tools for training

Job description

A leading tech company in London is seeking an experienced Technical Trainer to collaborate with client-facing teams and deliver tailored training sessions for B2B clients. The role involves developing comprehensive training plans, conducting in-person and virtual sessions, and ensuring users maximize product adoption. Ideal candidates will have strong communication skills and a STEM background, alongside substantial training experience.