SaaS Implementation Lead - Client Deployments

Story Terrace Inc.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading property management firm is seeking a Senior Implementation Manager to manage client implementations and ensure high adoption rates of their SaaS platform. The ideal candidate will possess strong project management skills and experience in technical project delivery within a fast-paced environment. This role offers a competitive compensation package and benefits including health care, 25 days annual holiday, and opportunities for professional development.

Benefits

Competitive compensation package

25 days annual holiday

Private health care

Enhanced parental leave

Life insurance

Employee assistance program

Learning management system

Referral bonus

Pension scheme

Company-sponsored social gatherings

Qualifications

• 3+ years of client-facing technical project delivery experience in a fast-paced tech environment.
• Experience managing technical projects involving API-based system integrations.
• Previous experience in a SaaS environment is highly preferred.

Responsibilities

• Define project scopes and delivery timelines for clients.
• Establish proactive communication with clients and stakeholders.
• Manage multiple workstreams from initiation through BAU.
• Identify delivery risks and manage changes to meet objectives.

Skills

Collaboration across departments

Ownership and accountability

Attention to detail

Project management tools proficiency

Fluency in English

Problem-solving skills

Interpersonal skills

Tools

Asana

Jira

Job description

A leading property management firm is seeking a Senior Implementation Manager to manage client implementations and ensure high adoption rates of their SaaS platform. The ideal candidate will possess strong project management skills and experience in technical project delivery within a fast-paced environment. This role offers a competitive compensation package and benefits including health care, 25 days annual holiday, and opportunities for professional development.