Route Sales & Service Apprentice

Certasitepro; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

A fire protection company in the United Kingdom is looking for a route sales & service apprentice technician. Ideal candidates should have a passion for customer service and safety, be able to perform inspections, installations, and repairs on fire safety equipment, and have basic technical skills. This entry-level role offers training and hands-on experience in a dynamic work environment.

Qualifications

• Entry-level position requiring valid U.S. driver's license.
• Ability to perform basic math including fractions and percentages.
• Willingness to learn and adapt to industry-specific software.

Responsibilities

• Inspect, test, service, and repair fire extinguishers and life safety products.
• Document inspections and repairs accurately.
• Educate customers on services and products.

Skills

Customer service

Basic math skills

Technical aptitude

Communication skills

Tools

Basic software (Windows, Word, iOS, Android)

Job description

Overview

Careers at CertaSite

Our current job opportunities are posted here as they become available. Select your areas of interest, city, and state and hit "Search" to see our current opportunities. If you don’t see the position you’re looking for, apply to our General Consideration job listing to be added to our talent pool and we’ll reach out when an opportunity fits your skillset.

Position

We are looking for a route sales & service apprentice technician who has a passion for the customer and life safety. The candidate should enjoy working with people, be sales oriented, and be able to perform inspection, installation, testing, service, and repairs on fire extinguishers, exit/emergency lights, and life safety general products. This is a great opportunity to start a career in fire protection and train with experienced technicians in a fast-paced, high-visibility role within the company.

What you will be doing

• Learn how to inspect, test, service, and repair fire extinguishers, exit/emergency lights, and general life safety products
• Troubleshoot and perform service and repair of fire extinguishers, exit/emergency lights, and general life safety products
• Record and document inspections, repairs, discrepancies, and recommendations either electronically or manually
• Maintain a positive relationship with the customer and pass information to the appropriate personnel for follow-up, quotes, questions, or concerns
• Spend time with shop technicians learning how to recharge extinguishers and properly stock trucks
• Maintain equipment and tools necessary to safely perform the job
• Evaluate customer sites for additional equipment and services that may be required
• Work in compliance with the Company’s safety program
• Discuss deficiencies noted with customers, explaining the problem and its resolution
• Occasional work on nights, weekends, and/or holidays; some locations may require these demands more than others
• Be comfortable with heights, ladders or lifts, and confined spaces

Qualifications

• This is an entry-level position
• Ability to perform basic math, including fractions, decimals, and percentages
• Familiarity with basic computer functions and software (Windows, Word, Apple iOS, Android, Outlook) and a willingness to learn industry-specific devices and software
• Must currently have a valid U.S. driver’s license

Ideal qualities

• Experience in a business-to-business role with upselling and heavy customer interaction
• Experience in a related skilled trade
• Strong mechanical and technical aptitude
• Highly organized and detail-oriented
• Problem-solving skills
• Excellent verbal and written communication and interpersonal skills

About CertaSite

CertaSite is a fast-growing fire protection and life safety company. Fire and life safety are our passions. Since 2018, we have grown from four to 18 markets while serving more than 30,000 customers throughout the Midwest.

We are building a team that loves what they do and has fun doing it, with opportunities to be challenged daily, make a meaningful impact, and grow with a mission- and people-driven company focused on the customer.

Our Mission, Vision, and Values

Our Mission: To provide a meaningful impact to as many lives as possible.

Our Vision: To be the most dependable and simplified life safety solution on the planet.

Our Values:

• Passionate – We strive to be great and have fun doing it
• Impactful – Our work makes a real difference in the world
• Innovative – There is always a better way; we don’t stop until we find it
• Genuine – We do what we say and are dependable

Working conditions & physical requirements

Overtime may be required and hours may vary by location. Work environments can range from hot to cold and may involve exposure to dust. Overnight travel to customer locations may be required. Must be able to lift up to 50 pounds occasionally and perform frequent lifting and carrying of tools, equipment, and materials. Frequent ladder use, climbing, bending, crouching, kneeling, and overhead work. Driving is required and PPE must be worn as per safety standards.

Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.