Route Planning Lead

Serco Limited; United Kingdom; Remote; GBP 40,000 - 52,000; Full time

Job summary

A leading service provider in the UK is seeking a Route Planning Lead for a home-based role with travel. You'll design effective routing solutions for waste and recycling services, ensuring efficiency and customer satisfaction. This role necessitates strong analytical skills and experience with Webaspx software. The position promises a salary up to £52,000, along with 25 days of holidays, a pension scheme, and various health benefits.

Benefits

Up to 25 days holidays

Contributory pension scheme

Health and wellbeing programs

Employee discounts across retailers

Paid volunteering day annually

Qualifications

• Strong analytical and problem-solving skills with data.
• Ability to explain complex ideas clearly.
• Proven track record of delivering change in complex environments.

Responsibilities

• Design and optimise routing solutions across contracts.
• Use route software for efficient services.
• Support teams during route changes with technical expertise.
• Engage with clients to refine requirements.

Skills

Analytical skills

Communication skills

Stakeholder management

Problem-solving skills

Education

GCSEs in English and Maths

Further study in Business or Environmental Science

Tools

Webaspx route optimisation software

Job description

Overview

Serco Limited. This is a home-based role with travel as required. Up to £52,000 per annum, dependant on experience. Full-time, permanent.

Ready to make an impact? As a Route Planning Lead in our Environmental Services team, you’ll design innovative and effective routing solutions that shape how we deliver waste, recycling, cleansing, and grounds maintenance services. Your work will help ensure our services are efficient, customer-focused, and sustainable.

Responsibilities

• Design and optimise routing solutions across multiple Environmental Services contracts.
• Use route software to develop efficient routes for recycling, cleansing, and grounds maintenance services.
• Support contract teams during route changes with technical expertise and updates.
• Produce and implement detailed mobilisation plans for route changes.
• Research, analyse, and test routing options to ensure solutions are robust and deliverable.
• Collaborate with IT colleagues to integrate routing software with wider systems.
• Engage with clients and stakeholders to refine requirements and build workable solutions.
• Share knowledge and coach colleagues to build routing expertise across contracts.

Qualifications and Requirements

• Strong analytical and problem-solving skills, with confidence using data to shape solutions.
• Excellent written and verbal communication skills, with the ability to explain complex ideas clearly.
• Experience using Webaspx route optimisation software.
• The ability to build strong stakeholder relationships and influence outcomes at all levels.
• A proven track record of delivering change and improvements in complex environments.
• GCSEs in English and Maths (essential), with further study in Business or Environmental Science desirable.
• Willingness to travel to contracts across the UK, with occasional overnight stays.

Benefits and culture

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
• Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
• Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
• Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
• Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.

Note: This description keeps the original job information and context while presenting it in a clean, structured format suitable for online posting.