Rough Sleeping Outreach and Assessment Worker

WEBRECRUIT; Greater London; On-site; GBP 35,000; Full time

Job summary

An organization dedicated to ending homelessness is looking for a Rough Sleeping Outreach and Assessment Worker. This role involves engaging with individuals experiencing homelessness, providing support and assessments, and ensuring access to health and housing services. The ideal candidate has experience with vulnerable adults and is prepared to work late-night shifts. Benefits include generous holidays, 24/7 Employee Assistance Programme, and career development opportunities.

Benefits

26 days holiday plus public holidays

24/7 Employee Assistance Programme

Occupational health service

Cycle to Work scheme

Interest-free season ticket loan

Extra leave for moving house

Life assurance (4× salary)

Enhanced maternity and adoption pay

Ongoing training and career development

Blue Light Card discounts

Qualifications

• Experience in homelessness or a related field.
• Confident working late-night shifts.
• Ability to work collaboratively with partner agencies.

Responsibilities

• Carry out late-night street outreach and daytime reception shifts.
• Build trusting relationships with rough sleepers.
• Provide person-centred support and assessments.
• Connect clients to health and housing services.
• Maintain accurate case notes and share information.

Skills

Experience with vulnerable adults

Ability to build rapport

Calmness under pressure

Job description

Rough Sleeping Outreach and Assessment Worker

£34,127 per annum

Working across Richmond and Wandsworth Boroughs

Full-time, 37.5 hours per week on a rota

Be part of something that changes lives.

Join our client and help end homelessness across Richmond and Wandsworth. As a Rough Sleeping Outreach and Assessment Worker, you’ll play a vital role in our client’s street outreach work and a new 24-hour assessment centre. One night you could be out on the street engaging with people sleeping rough, the next day you might be welcoming someone to the centre, creating a support plan, and linking them to housing and health services.

What you’ll do

• Carry out late-night street outreach and daytime reception shifts as part of a rota.
• Build trusting relationships with people who are rough sleeping and help them move quickly into safe accommodation.
• Provide trauma-informed, person-centred support, including assessments, personalised action plans and follow-on help to sustain tenancies.
• Work closely with partner agencies to connect clients to health, housing, and other specialist services.
• Keep accurate case notes and share information securely.

About you

You bring experience of working with vulnerable adults, ideally in homelessness or a related field, and you’re confident working late-night shifts. You can build rapport quickly, stay calm under pressure, and work well with partner agencies. Above all, you believe that homelessness should be rare, brief, and non-recurring.

Why join our client

You’ll be part of a welcoming, values-driven organisation committed to ending homelessness and supporting staff wellbeing. Benefits include:

• Generous holiday – 26 days plus public holidays (pro rata), rising by up to five extra days with length of service.
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money, and legal advice.
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required).
• Cycle to Work – Save on a new bike and accessories through salary sacrifice.
• Season ticket loan – Interest‑free loan for annual travel passes.
• Moving house day – Extra day’s leave when you move home.
• Financial security – Life assurance (4× salary) and interest‑free emergency staff loan.
• Family‑friendly policies – Enhanced maternity and adoption pay, plus flexible working options.
• Career development – Ongoing training, learning, and progression opportunities.
• Blue Light Card – Discounts across a wide range of shops, restaurants, and services.