Room Attendant, Malmaison

Malmaison Hotels; Liverpool; On-site; GBP 40,000 - 60,000; Full time

Job summary

A luxury hotel chain in Liverpool is seeking a dedicated Room Attendant to maintain the highest cleaning standards for guest bedrooms. The role requires conversational English and the ability to work independently, with flexibility in shifts. Although prior experience is not necessary, a positive attitude is essential. The position offers competitive pay, opportunities for apprenticeship, and various discounts, including heavily discounted room rates and dining perks through the company's different brands.

Benefits

Heavily discounted staff room rates

Discounted friends and family room rate

35% off dining bills

Fully funded apprenticeship programmes

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary stays on anniversaries

Employee assistance programme

Qualifications

• Conversational English is essential.
• Ability to work independently for periods of time.
• A positive attitude and desire to make a difference.

Responsibilities

• Ensure all guest bedrooms are cleaned to the highest standards.
• Interact with guests to meet their expectations.
• Complete training in the use of chemicals and equipment.

Job description

Room Attendant, Malmaison Rate of Pay / Hours Type of Contract Location Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night's stay. Malmaison provide a range of luxury and boutique hotels in 15 landmark locations around the United Kingdom. Synonymous with style and hospitality, Malmaison offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Chez Mal Brasseries. Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Malmaison machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays. Need flexibility………… You will predominantly work set shifts, usually between 9am - 3pm, 5 days out of 7. Shift start times can be flexible between 9am - 10am. If desired earlier start times can be discussed at interview as well as flexible contracts or just weekend work. Being a Room Attendant is hard work and will require a level of fitness in order to complete this vital role. Full training in the use of chemicals and equipment will be provided. Experience in a similar role isn't required but a positive attitude and desire to make a difference within the hotel is essential. We actively encourage internal development and progression and Malmaison is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support you in developing your career
• High Street Discounts on a range of high street shops, experiences, holidays and much much more
• Cycle to work scheme - save up to 40% on a wide range of bikes
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month
• Referral schemes that pay up to £1500 (just for getting your mates jobs!)
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on projects year round
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace