Room Attendant, Fraser Suites

Malmaison Belfast; City of Edinburgh; On-site; GBP 18,000 - 22,000; Full time

Job summary

A leading hospitality company is seeking a Room Attendant for their Fraser Suites in Edinburgh. The ideal candidate will ensure guest satisfaction through attentive service and teamwork. Responsibilities include overseeing rooms and public areas and supporting night shift operations. Candidates should have experience in a similar role and a passion for customer service. Eligible candidates must have the right to work in the UK.

Qualifications

• Proven experience in a similar role.
• Excellent attention to detail and time management skills.
• Eligible to work in the UK.

Responsibilities

• Ensure total guest satisfaction through efficient and courteous service.
• Oversee all rooms, public areas, and back of house areas.
• Support other operations departments during the night shift.

Skills

Attention to detail

Customer service

Time management

Job description

Overview

Frasers Hospitality, a member of Frasers Property Group, is a global hospitality leader. As the world’s leading brand in serviced apartments and hotel residences, we deliver gold standard hospitality in cities across Asia, Australia, Europe, the Middle East and Africa. A true global brand with a friendly feel, our staff are connected through our shared vision and four core values, collaborative, real, respectful, and progressive. Passionate about promoting from within, our culture is one which is fostered by the continual learning and development needs of our staff.

Frasers Hospitality owns and operates 7 properties in the UK. Brands include Fraser Suites, Fraser Place and Fraser Residence as well as Park International Hotel. These perfectly located properties can be found in London, Edinburgh and Glasgow providing guests with a comfortable and luxurious experience. Perfect for both business and leisure travellers, our accommodations are available for short and long stays.

What you will be doing as a Room Attendant

Do you love putting a smile on people’s faces and creating memorable experiences? Then come and join our fantastic team at Fraser Suites Edinburgh! As Room Attendant, you will ensure total guest satisfaction, providing efficient, courteous, and high level of service within the Housekeeping Department. You will be responsible for all rooms, public areas, corridors and back of house areas. Overseeing any outsourced staff when required. You may also occasionally interact with customers, supporting all other operations departments during the night shift.

You are an enthusiastic and hardworking individual with a passion for providing an excellent customer experience. You will enjoy working as part of an amazing team who all share the same passion – to create memories that our guests will remember.

What we’re looking for

• You have proven experience in a similar role.
• Excellent attention to detail and time management skills.
• You are an enthusiastic individual with a passion for customer service.
• You enjoy working as part of a team who all share the same passion – to create memories that our guests will remember.
• You would like to build upon your leadership and team management skills.
• You must be eligible to work in the UK.