Room Attendant

Nobu Hotels; Greater London; On-site; GBP 24,000 - 30,000; Full time

Job summary

A luxury hotel chain in Greater London is seeking a Room Attendant to maintain immaculate guest rooms while providing exceptional service. You will ensure rooms are ready before guest arrival and uphold the highest cleanliness standards. Ideal candidates will have a passion for hospitality and a keen eye for detail. The role offers various benefits including discounted stays and wellness initiatives.

Benefits

£1000 Refer a Friend Scheme

Discounted overnight stays across Nobu properties worldwide

Free meals while on duty

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Qualifications

• Experience in a housekeeping role within a luxury hotel or high standard environment.
• Organised and proactive with a genuine smile.
• Passion for hospitality and commitment to delivering service from the heart.

Responsibilities

• Ensure guest rooms are immaculately cleaned, tidy, and welcoming.
• Perform housekeeping duties including sweeping, mopping, dusting, and polishing.
• Record and communicate guest preferences to personalize their experience.

Skills

Attention to detail

Guest service

Teamwork

Job description

The Role - As a Room Attendant, you will ensure guest rooms are immaculately cleaned, tidy and welcoming. With care, attention to detail and Nobu's signature warmth, you will help create the calm and comfortable environments that allow guests to feel at home. You will

• Clean and prepare allocated guest rooms in a professional and timely manner
• Perform a variety of housekeeping duties including sweeping, mopping, dusting and polishing
• Record and communicate guest preferences to personalise their experience
• Ensure rooms are checked and ready prior to guest arrival
• Maintain supplies, equipment and housekeeping areas to the highest standards
• Report maintenance issues promptly and correctly
• Respond to guest requests quickly and efficiently
• Support colleagues, including new team members, with training and teamwork
• Anticipate guest needs, providing a crafted and personalised service
• Uphold company and statutory standards to keep guests and colleagues safe
• Embody Nobu values of Family, Crafted, Smile and Kokoro in every interaction

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world-renowned chefs Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity. Nobu Hotel London Portman Square features 249 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects. We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted. You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.

You bring a passion for hospitality and a keen eye for detail. Ideally, you have experience in a housekeeping role within a luxury hotel or high standard environment. Organised, proactive and with a genuine smile, you thrive in a team and take pride in creating memorable guest experiences. Above all, you bring warmth, integrity and a commitment to delivering service from the heart.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide

• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty