Room Attendant

Four Seasons Hotels and Resorts; England; On-site; GBP 20,000 - 25,000; Full time

Job summary

Four Seasons Hotels and Resorts seeks a Room Attendant to uphold exceptional standards of cleanliness and guest experience. This role involves maintaining guest rooms, responding to requests, and contributing to a positive team environment. Join a luxury hospitality brand that values career development and a supportive work culture.

Benefits

Excellent Training & Career development opportunities

Employee travel programme

Free meals while on duty

Annual themed employee party

Access to Wagestream - salary advance benefit

Qualifications

• Passion for service and keen eye for detail.
• Flexibility to work shifts, including weekends and holidays.
• Previous housekeeping experience preferred but not essential.

Responsibilities

• Clean and maintain guest rooms and public areas.
• Replenish amenities and ensure standards are met.
• Respond promptly to guest requests with professionalism.

Skills

Attention to detail

Customer service

Time management

Communication

Job description

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Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you're visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About the role

As a Room Attendant you are responsible for the highest standards of cleanliness of the guest rooms and suites at the hotel. The role is assisted by house porters. Straight shifts only.

What you will do

1. Clean and maintain guest rooms, bathrooms, and public areas with precision and care.
2. Replenish amenities and ensure all items are presented to Four Seasons standards
3. Respond promptly to guest requests with professionalism and warmth
4. Report maintenance issues and lost & found items to the relevant departments
5. Work efficiently both independently and as part of a close-knit team

What you bring

1. A genuine passion for service and a keen eye for detail
2. Ability to work in a physically demanding role with a positive attitude
3. Previous housekeeping or cleaning experience is preferred but not essential.
4. Excellent communication and time management skills
5. Flexibility to work shifts, including weekends and holidays.

What we offer:

• Excellent Training & Career development opportunities.
• Four Seasons employee travel programme.
• Be the guest experience at the hotel
• BUPA Dental Health Care
• Free meals at Henry's while on duty including fruits, coffee/tea available throughout the day.
• Shuttle bus service from the hotel between Fleet & Church Crookham.
• Opportunities to build a successful career with global potential!!
• Free uniform dry cleaning available.
• Annual themed employee party and many social, charitable & sporting events throughout the year.
• Access to Wagestream - salary advance benefit.
• Employee recognition programmes.