Room Attendant

Malmaison Hotel Liverpool; Birmingham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A boutique hotel group is seeking a Room Attendant in Birmingham. You will be responsible for cleaning guest bedrooms to high standards and ensuring a positive guest experience. The role requires conversational English and the ability to work independently. Ideal for individuals who are detail-oriented and take pride in their work. Full training will be provided, and there are opportunities for development and progression.

Benefits

Discounted Staff Room Rates

Discounted Friends and Family Room Rate

Healthcare Cash Plans

Cycle to work scheme

Referral schemes

Complimentary stays on anniversaries

Qualifications

• Conversational English essential for guest interaction.
• Ability to work on your own for periods of time.
• Positive attitude and desire to make a difference within the hotel.
• Level of fitness appropriate for a housekeeping role.
• Experience in a similar role isn’t required.

Responsibilities

• Clean guest bedrooms on a daily basis to a high standard.
• Maintain a high level of personal and room cleanliness and presentation.
• Interact with guests as appropriate and ensure a positive guest experience.
• Work independently for periods of time as required.

Skills

Conversational English

Ability to work independently

Positive attitude

Level of fitness appropriate for housekeeping

Job description

Overview

About The Role: Room Attendant, Hotel Du Vin

Rate of Pay: £12.50 / 0 Hours per week

Contract Type: Permanent

Location: Birmingham

Working as part of the Housekeeping team you will ensure all guest bedrooms within the hotel are cleaned on a daily basis to the highest of standards. You will have an eye for detail and naturally high standards to meet our guests expectations of a perfect night’s stay.

Hotel du Vin provides a range of luxury and boutique hotels in 18 landmark locations around the United Kingdom. Synonymous with style and hospitality, Hotel du Vin offers exquisite accommodation with a relaxing atmosphere throughout our chain of hotels along with sumptuous food and wine in our trademark Hotel du Vin Bistros.

Working as a Room Attendant you will be interacting with our Guests so conversational English is essential, as is the ability to work on your own for periods of time. You will be a vital cog in the Hotel Du Vin machine ensuring all bedrooms are clean and tidy for our guests arrival and continued stays.

Responsibilities

• Clean guest bedrooms on a daily basis to a high standard
• Maintain a high level of personal and room cleanliness and presentation
• Interact with guests as appropriate and ensure a positive guest experience
• Work independently for periods of time as required
• Ensure bedrooms are clean and tidy for guest arrivals and ongoing stays

Shifts & Working Hours

Predominantly set shifts, usually between 9am – 3pm, 5 days out of 7. Shift start times can be flexible between 9am – 10am. If desired, earlier start times can be discussed at interview as well as flexible contracts or just weekend work.

Requirements & Qualifications

• Conversational English essential for guest interaction
• Ability to work on your own for periods of time
• Positive attitude and desire to make a difference within the hotel
• Level of fitness appropriate for a housekeeping role
• Full training in the use of chemicals and equipment will be provided
• Experience in a similar role isn’t required

Development & Apprenticeships

We actively encourage internal development and progression. Hotel Du Vin is on target to have 100 new apprentices in the business by year end. Candidates for this position would be given the opportunity to enroll on our apprenticeship scheme after they have completed their probationary period.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night
• Discounted Friends and Family Room Rate with 50% off best available rate
• 35% off your bill when you dine in our Brasseries and Bistros
• Fully funded Apprenticeship programmes that support your career development
• High street discounts on a range of shops, experiences, holidays and more
• Cycle to work scheme – save up to 40% on bikes
• Healthcare Cash Plans – dental, optical, medical and more from £5 per month
• Referral schemes that pay up to £1500
• A decent uniform
• Wellness & National Campaign Days Calendar
• Wagestream – access to earned wages in real time
• Complimentary stays on your 1st, 3rd and 5th anniversaries with Dinner, Bed & Breakfast
• Supportive charitable sponsorships and employee assistance programme

Our Sustainability Goals

• 100% of electricity generated from renewable energy
• Recycle a minimum of 70% of hotel waste
• Chemically free cleaning in bedrooms/public areas; eco-friendly kitchen systems
• Volunteer to work for sustainable charities 2 days per year on full pay

Application

Interested? Click Apply Now. Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of race, sex, disability, religion/belief, sexual orientation or age.

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