Risk Management Platform Specialist

British Veterinary Association; Bristol; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading veterinary services provider in the UK & Ireland is seeking a Risk Management Platform Specialist to oversee the Health & Safety Compliance Data platform. The role involves ensuring effective operation, user management, and data validation of the platform. Ideal candidates will have experience managing a Risk Management Platform, strong collaboration skills, and abilities in user administration and performance analysis. This role offers a competitive salary, work-life balance, and diverse workplace initiatives.

Benefits

Work-life balance

26 days annual leave

Cycle to Work scheme

Employee wellbeing initiatives

Pension

Discretionary Bonus

Discounted staff pet care

Free Parking at Head Office

Qualifications

• Experience managing a Risk Management Platform in a compliance-driven environment.
• Proven collaboration with cross-functional teams for system accuracy.
• Strong user administration skills including account management.
• Experience in managing platform workflows and notification settings.
• Familiarity with managing platform settings.
• Skilled in data validation and testing.
• Experience in project teams for platform updates.
• Proficiency in reporting tools.
• Experience in managing system references and templates.
• Strong problem-solving skills.
• Excellent communication skills for user support.

Responsibilities

• Oversee the Health & Safety Risk Management Platform in the UK & Ireland.
• Ensure effective operation and administration of the platform.
• Collaborate with management to maintain user management.
• Create and manage user accounts and privileges.
• Ensure workflows are designed appropriately.
• Perform data validation and administration activities.
• Collaborate on RMP project teams.
• Provide helpdesk support and develop eLearning materials.

Skills

Risk Management Platform Management

Cross-functional Collaboration

User Administration

Data Validation

Performance Analysis

Communication Skills

Job description

Risk Management Platform Specialist

At IVC Evidensia, we are a leading veterinary services provider in Europe and North America with more than 2,500 clinics and hospitals across 20 countries and around 41,000 employees. We aim to have an extraordinary impact on animal lives, supporting in the region of 25,000 animals every single day across our international network. IVC Evidensia exists to champion the long-term health and welfare of animals and deliver our purpose of Healthy Animals, Happy Owners.

We're looking for a proactive and detail-oriented H&S Risk Management Platform Lead to oversee and enhance our Health & Safety (H&S) Compliance Data platform across the UK & Ireland. This key role will ensure the effective operation, administration, and continuous improvement of our Risk Management Platform (RMP), supporting cross-functional teams and promoting a seamless user experience. You'll act as the central point of contact for all RMP-related data, performance, and support activities, working closely with internal stakeholders and contributing to the overall success of our H&S compliance strategy.

Key Accountabilities/Responsibilities:

H&S Risk Management Platform Lead for the UK & Ireland across all elements of the business relative to H&S Compliance Data

Working with management & regional teams to ensure the RMP is maintained effectively in terms of User Management; working cross functionally across business teams to ensure the RMP maintains accuracy and effective user experience

Creating & Managing user accounts; Supervisor privileges; Roles; Archiving/disabling user accounts; Notification settings; Re-assigning tasks; Adding org units; Renaming org units; Moving org units; Disabling/deleting org units (data re-assignment); Org unit defaults (assignees, approvers etc); Org group

Ensure workflows within RMP & controls are designed appropriately, liaise with all stakeholders internally for the RMP and manage change control activities

Perform Data validation; bulk uploading & testing through-out the year to validate RMP effectiveness and continued accuracy

Perform RMP administration activities relative to maintain the Settings Controls relative to Home page; contact support message; Reminders; Reviews; Approvals; Status Ratings

Collaborate on group on RMP project teams to ensure changes & modifications to the platform are appropriately considered; rolled out and communicated

Perform Module working administration activities relative to Searching; Filtering; Quick Reports; Insights+ reporting.

Caption maintenance; Managing picklists; Reference Maintenance; Risk Matrix; Email Templates; Notifications; Action Templates; Automatic Actions; iQ Templates; Managing portal content; Questionnaire configuration

Focal point for Data validation, Performance & Analytical reporting from the RMP within the UK & Ireland

Develop & support eLearning materials and communication materials relative to the RMP, provide helpdesk support nationally

Experience/Qualifications:

Experience managing a Risk Management Platform (or similar system) in a compliance-driven environment

Proven ability to collaborate with cross-functional teams and regional leadership to ensure system accuracy and usability

Strong experience in system user administration including creating, modifying, disabling accounts, assigning roles, and maintaining organisational unit structures

Experience in managing platform workflows, notification settings, approval hierarchies, and default user assignments

Familiarity with platform settings management (e.g. homepage controls, reminders, approvals, status ratings, support messages)

Skilled in performing regular data validation, bulk uploads, and testing activities to ensure data integrity

Involvement in change control processes and cross-functional project teams for platform updates and enhancements

Proficiency in using platform features such as advanced searching, filtering, quick reporting, and Insights+ reporting tools

Experience maintaining system references such as picklists, risk matrices, templates, email notifications, and questionnaires

Comfortable providing data performance analysis and reporting for key stakeholders across the UK & Ireland

Capable of developing user training and eLearning content, as well as delivering helpdesk support on a national scale

Strong problem-solving skills and a process-driven mindset with attention to detail

Excellent communication skills to manage user support and change communications effectively

Following receipt of your application, you will be contacted by one of our experienced hire recruitment team.

As a BAME and LGBTQ+ inclusive employer, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

What We Offer:

At IVC Evidensia we recognise that our people are fundamental to the success of our business. Investing in our people, premises and processes is at the heart of what we do. In addition to a competitive base salary, you will benefit from

Work-life balance

26 days annual leave

Cycle to Work scheme

Initiatives focused on employee wellbeing

Pension

Discretionary Bonus

Discounted staff pet care

Free Parking available at Head Office

At IVC Evidensia we are a committed to Diversity, Equality, Inclusion and Belonging, we are keen to hear from candidates from all minority and diverse groups. As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long-term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.