Risk and Compliance Manager

ZipRecruiter; Aylesbury; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading pet insurance provider in Aylesbury is seeking a Risk and Compliance Manager to ensure adherence to regulatory standards and oversee risk management strategies. You will manage a Compliance Officer and be pivotal in fostering a robust compliance culture. Ideal candidates should have a strong background in compliance within General Insurance and excellent stakeholder management skills. This role supports a hybrid work model with a commitment to team development and company values in animal welfare.

Benefits

25 days annual leave

Contributory pension and Life Assurance scheme

Health Cash Plan and mental health support

Discount on pet insurance

Free tickets to pet-related events

Qualifications

• Proven experience in compliance and risk management within General Insurance.
• Strong stakeholder management skills with the ability to influence and negotiate.
• Deep understanding of FCA rules, ICOB’s Handbook, and Codes of Practice.
• Experience in compliance monitoring and partnership management.

Responsibilities

• Support the Head of Risk and Compliance with championing a strong risk culture.
• Monitor updates from the PRA, FCA, and JFSC.
• Oversee the approval of promotional materials to ensure compliance.
• Assist in preparing and submitting accurate returns to the FCA, PRA, and JFSC.
• Conduct regular compliance monitoring activities and reviews.
• Identify, report, and manage regulatory breaches.
• Keep a sharp eye on emerging regulatory risks.
• Deliver Risk and Compliance training and integrate group policies.

Skills

Stakeholder management

Regulatory reporting

Risk management strategies

Solutions-oriented approach

Job description

Overview

We’re looking for a dynamic and detail-driven Risk and Compliance Manager to join our team, based in Aylesbury, Buckinghamshire.

This pivotal role ensures our business remains ahead of the curve in regulatory compliance, risk management, and consumer protection. You’ll be instrumental in shaping and maintaining robust frameworks that support our commitment to integrity, transparency, and operational excellence.

Reporting directly into the Head of Risk and Compliance, you’ll be comfortable deputising when required to ensure continuity and leadership across the function. You’ll also have direct line management responsibility for a Compliance Officer, supporting their development and day-to-day delivery.

We’re seeking someone who excels in stakeholder management, can influence at all levels, and is solutions-driven with a strong commercial mindset. You’ll be confident educating the business and articulating “the why” behind compliance decisions, helping embed a culture of accountability and informed decision-making.

Here at Agria, we operate a hybrid working model with the current expectation to attend the office once a week, every Wednesday.

Responsibilities

• Risk Management: Support the Head of Risk and Compliance with championing a strong risk culture by supporting the development of strategies, policies, training, and reporting mechanisms.
• Regulatory Change: Monitor updates from the PRA, FCA, and JFSC, advising the business on necessary actions in a timely manner.
• Financial Promotions: Oversee the approval of promotional materials, terms and conditions, regulatory wording and disclosures to ensure compliance with regulatory standards.
• Regulatory Reporting: Assist in preparing and submitting accurate, timely returns to the FCA, PRA, and JFSC.
• Monitoring Activities: Conduct regular compliance monitoring activities, implementing and maintaining the compliance monitoring framework and annual plan, ensuring adherence to relevant processes and policies. Conduct regular reviews and provide reports on findings.
• Breaches: Identify, report, and manage regulatory breaches, ensuring prompt and effective resolution. Maintain the breaches register and provide regular updates to senior management.
• Horizon Scanning: Keep a sharp eye on emerging regulatory risks and provide strategic recommendations.
• Training & Policy Implementation: Deliver Risk and Compliance training and integrate group policies into UK operations.
• Reporting & Projects: Produce insightful Risk and Compliance reports for senior stakeholders and support company-wide initiatives aligned with the Business Plan.

Qualifications

• Proven experience in compliance and risk management within General Insurance
• Strong stakeholder management skills with the ability to influence and negotiate
• Solutions driven individual who is passionate about promoting a healthy compliance culture. Able to educate the business/stakeholders and articulate “the why”
• Strong working relationships with the PRA and FCA, and hands-on experience with regulatory reporting.
• Deep understanding of FCA rules, ICOB’s Handbook, and Codes of Practice.
• Adaptability in a fast-paced, evolving environment.
• Experience in compliance monitoring and partnership management.
• People management experience is desirable but not essential; however, you must demonstrate a strong commitment to supporting, developing, and instilling confidence in your team.

Why choose Agria Pet

Agria Pet Insurance is one of the UK's leading specialist pet insurance providers. We only provide lifetime insurance for animals, so truly understand and care about our customers and their beloved pets - especially as most of our team are pet parents, and we're all animal-lovers. Our passion for pets means that we are trusted by The Royal Kennel Club, Lloyds and many other significant affinity partners to provide lifetime pet insurance in their names.

Working closely with animal welfare organisations, vets and breeders, gives us deep insight on what's best for pets. And we give back too - including supporting hundreds of animal rescues, protecting over 100,000 rescued animals, and through donations of over £2m to animal charities.

We are a strong, growing business, having doubled our GWP in the last 5 years, with a supportive ethos and family feel. We became one of the UK’s Best Workplaces in 2023, 2024 and again in 2025, we have the top 4 slots on Which? Best Buy pet insurance and we are extremely proud to be the only carbon negative pet insurer in the UK.

What we offer

• 25 days annual leave which increases with service, plus bank holidays
• Opportunity to buy/sell up to 5 days annual leave per calendar year
• Contributory pension and Life Assurance scheme
• Access to 25% off insuring your pet with Agria. Friends and family are also entitled to a discount too
• We aim to support the health and wellbeing of all our colleagues so you’ll have access to a Health Cash Plan, mental health support and health and wellbeing platforms, including Headspace
• Free tickets to a huge variety of pet related events
• Complimentary refreshments in our breakout area

Regular team activities and events arranged by our Employee Forum