RevOps Specialist / Associate (London)

Aptitude Software; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A dynamic technology firm in London is seeking a hands-on Revenue Operations / Sales Operations professional to enhance sales effectiveness and improve forecasting accuracy. This critical role will involve optimizing sales processes, building dashboards for data analytics, and collaborating with global teams. Candidates should have over 3 years of relevant experience in a SaaS environment, strong communication skills, and proficiency with CRM tools like Salesforce.

Benefits

ShareSave scheme

Private healthcare

Income protection and group life insurance

Pension Scheme

Flexible / hybrid working options

Enhanced Family Friendly Leave

Bike 2 Work Scheme

Employee Referral Bonus

Qualifications

• 3+ years in Revenue Operations / Sales Operations within a SaaS, B2B environment.
• Moderate expertise with CRM (Salesforce or similar).
• Understanding of BI (Tableau, PowerBI) and marketing automation tools.
• Experience supporting globally dispersed sales teams desirable.

Responsibilities

• Run weekly forecast calls and maintain data integrity in Salesforce.
• Identify pipeline bottlenecks to optimize sales processes.
• Build and maintain actionable dashboards in Salesforce and Tableau.
• Manage and enhance Salesforce and other sales tools.

Skills

Revenue Operations

Sales Operations

CRM (Salesforce)

Analytical skills

Communication skills

Tools

Tableau

Excel

Sales engagement tools

Job description

At Aptitude Software, we’re in the midst of an exciting transformation, redefining how we go to market, engage with customers, and create value across the enterprise finance landscape.

As part of this evolution, our Go‑To‑Market team is focused on driving predictable, scalable growth and equipping our Sales and CS organizations with the tools, data, and processes to succeed. That’s where you come in.

We’re looking for a hands‑on Revenue Operations / Sales Operations to partner with our globally dispersed Sales and CS teams and help us improve sales velocity, forecast accuracy, and rep productivity. This is an Individual Contributor role working closely with our revenue teams and Sales leadership - a unique opportunity to shape how we run our revenue engine at a pivotal moment of growth.

You’ll build the operational backbone that gives leadership clear visibility, equips reps to sell more effectively, and ensures our GTM strategy scales with the business. The role will be reporting into the Head of Revenue Operations and with a broad scope supporting the CS and Sales functions across our North American, EMEA and APAC regions.

What you’ll do:

Accurate Forecasting

• Run weekly forecast calls and maintain data integrity in Salesforce to provide Sales leadership with clear visibility into the business.
• Maintain and reinforce forecast accuracy consistently above 90%.

Sales Velocity

• Identify pipeline bottlenecks and optimize sales processes from lead‑to‑close.
• Manage and evolve GTM cadences to support the overall sales process (Deal Reviews, TOFU analysis etc).
• Support the CS department as we look to optimize the upsell and renewals process.

Data‑Driven Decision‑Making

• Build and maintain actionable dashboards in Salesforce, Tableau that track pipeline coverage, win rates, and rep productivity.
• Deliver dashboards that become the single source of truth, with >90% adoption by sales leadership.

Stronger Sales Enablement

• Support Quarterly Business Reviews (QBRs) with insights and presentations.
• Provide tool training (CRM, engagement, and marketing automation platforms) to maximize adoption and selling time.
• Work alongside Marketing Operations to ensure we have clarity and cohesion across the entire GTM tech stack.

Optimized Tools & Processes

• Manage and enhance Salesforce, Tableau, Outreach, or equivalent systems; evaluate and provide feedback on new tech stack like Clari, Gong, ZoomInfo.
• Streamline processes to improve CRM hygiene (e.g., <5% opportunities missing close dates/stages).

Cross‑Functional Alignment

• Partner with Marketing Ops and Customer Success Ops to align metrics and ensure consistent funnel reporting, resulting in a unified GTM funnel metrics adopted across Sales, Marketing, and CS within two quarters.

Scalable Growth

• Contribute to strategic projects such as territory planning, quota setting, and compensation modelling.
• Lead or participate in ah‑hoc projects as requested

What we offer

We’ll provide you with the opportunity to grow your expertise in an environment that supports you, your life and your career.

We’ll also offer you a competitive salary and bonus as well as the following benefits:

• ShareSave scheme - ability to purchase company shares on preferential terms
• Private healthcare
• Income protection and group life insurance
• Pension Scheme
• Company Funded Health Cashplan
• Employee Assistance Programme
• Access to Private Dental Benefits
• Flexible / hybrid working options
• Enhanced Family Friendly Leave for adoption, maternity and paternity
• Bike 2 Work Scheme
• Employee Referral Bonus

Where you’ll be:

Whilst this role is based from our London or Manchester office, we support hybrid working. To us at Aptitude, hybrid working means that our employees come together for 2‑days per week at their local office. It’s an opportunity for our teams to collaborate, solve problems together and to be engaged and involved in the wider community of our business.

We ask employees to come into the office every Wednesday and give you the flexibility to choose your other day.

Qualifications

• 3+ years in Revenue Operations / Sales Operations within a SaaS, B2B environment.
• Moderate expertise with CRM (Salesforce or similar),
• Understanding of BI (Tableau, PowerBI, Looker), marketing automation (Marketo, HubSpot, Pardot), sales engagement tools (Outreach, Salesloft, Groove) and CS Tooling (Such as Gainsight, Churn Zero, Planhat) or a willingness to learn.
• Experience with Excel or GSheets and other Microsoft applications
• Analytical skills that turn complex data into actionable insights.
• Experience supporting globally dispersed sales teams desirable.
• A proactive, execution‑focused mindset with a strong sense of ownership.
• Excellent communication skills; comfortable engaging with leaders and sales reps alike.