Revenues and Recovery Manager - Braintree District Council

BRAINTREE DISTRICT COUNCIL; Witham; On-site; GBP 48,000 - 54,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a skilled Revenues and Recovery Manager. The successful candidate will provide strategic leadership and manage the Billing, Collection, and Enforcement of Council Tax and Business Rates. Candidates should have extensive knowledge of local taxation legislation and a proven track record in team management. This full-time permanent role offers a salary of £48,945–£53,082 per annum.

Qualifications

• Strong track record of managing performance and developing staff.
• Extensive knowledge of local taxation laws and best practices.
• Experience in team management and achieving high-quality results.

Responsibilities

• Lead and motivate the team to deliver high standards.
• Plan workloads to meet performance targets.
• Advise on legislative requirements and develop policies.

Skills

Team management

Interpersonal skills

Problem-solving

IT proficiency

Data analysis

Education

IRRV or similar qualification

Management qualification

Tools

CIVICA Open Revenues

Job description

Revenues and Recovery Manager – Braintree District Council (Full‑time, Permanent). 37 hours per week, £48,945–£53,082 per annum. Closing date: Friday 19th December.

Essex County Council (ECC) is supporting Braintree District Council in recruiting a Revenues and Recovery Manager on a full‑time, permanent basis. This role is ideal for an experienced Revenues & Recovery Manager who can lead the Billing, Collection and Enforcement of Council Tax, Business Rates, and Other Service Income, and who can demonstrate a strong background in local taxation.

Key Responsibilities

• Strategic leadership, management and motivation of the team to ensure high standards, consistent practices and well‑informed decision making.
• Workload and resource planning to meet statutory timeliness and performance targets.
• Advise on legislative requirements and develop and apply policies and procedures relevant to the area of responsibility.
• Maintain, analyse and report appropriate data and information.
• Provide technical and specialist advice and guidance.
• Ensure the completion of statutory returns and other Revenues‑related returns.
• Make decisions in complex local taxation cases.
• Ensure effective annual billing processes and year‑end for Council Tax and Business Rates.
• Deal with difficult and challenging customers and situations, including complaint resolution.

Skills and Abilities

• Strong track record of managing a team and performance, including coordinating and planning effective training and development of staff.
• Excellent interpersonal skills, able to build effective relationships.
• Capable of working under pressure, solving problems and influencing decision making.
• Aptitude for promoting the use of IT and office‑based systems and applications in a secure and effective manner.
• Skilled in analysing management information to drive decisions and performance.

Knowledge & Experience

• Extensive knowledge of the law, legislation and best practice in Council Tax, Business Rates and the recovery and enforcement of local authority debt.
• Knowledge of local government operations, policies and procedures.
• Experience in managing teams and achieving quality results.
• Familiarity with local tax systems such as CIVICA Open Revenues or similar.

Qualifications

• IRRV or a similar related professional qualification combined with relevant experience.
• Ideally a management qualification.

What you should do next

If you are interested in this role, please apply via the Working for Essex website. We look forward to hearing from you.