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Transak is seeking a Revenue Operations Manager to drive alignment and efficiency across Sales, Partnerships, Customer Success, and Finance. This role will involve defining key performance metrics, optimizing tools, and providing actionable insights to leadership, positioning a driven individual for growth in a fast-paced environment at the forefront of crypto and fintech innovation.
About Us
Transak is a leading Web3 payments infrastructure provider, enabling seamless on/off ramps for crypto and fiat globally. We power hundreds of wallets, games, and DeFi apps through our APIs, SDKs, and B2C products.
Role Overview
We are looking for a data-driven and process-oriented Revenue Operations Manager to build and scale the revenue engine at Transak. This person will be the backbone of our go-to-market (GTM) operations, working across Sales, Partnerships, Customer Success, and Finance to ensure alignment, efficiency, and visibility into performance. You will play a key role in defining targets, streamlining workflows, optimizing tools, and providing actionable insights to leadership.
Key Responsibilities
Sales Performance & KPIs: Define, track, and report on sales and revenue metrics including Gross Profit (GP), conversion funnels, deal stages, and pipeline health across BD, Sales, and AM.
Incentive Planning: Design, implement, and refine incentive structures tied to revenue and GP metrics to motivate high performance across sales and BD teams.
Forecasting & Planning: Build revenue forecasts, pipeline models, and territory plans; own quarterly planning cadences and target-setting process.
Revenue Tech Stack: Own tools like HubSpot, Apollo, Google Sheets, Notion, and dashboarding platforms. Drive adoption, integrations, and process automation.
Process Optimization: Identify inefficiencies in the lead-to-revenue cycle and implement improvements to accelerate deal velocity and reduce friction.
Reporting: Deliver clear, actionable insights and dashboards to GTM teams and leadership. Own weekly, fortnightly, and monthly reporting cadences.
Cross-functional Collaboration: Serve as a strategic partner to Sales, Product, Marketing, Compliance, and Finance for end-to-end visibility and alignment.
3–6 years of experience in Revenue Operations, Sales Operations, or Business Operations in a B2B SaaS or fintech company; crypto experience a plus.
Proven ability to work with sales teams and leadership to design and track KPIs.
Proficiency in CRM systems (HubSpot preferred), BI tools, and advanced Excel/Google Sheets.
Highly analytical and detail-oriented; strong business acumen with a growth mindset.
Excellent communication and project management skills.
Self-starter comfortable with ambiguity and fast-paced environments.
Opportunity to work at the forefront of crypto and fintech innovation.
Fast-paced, high-impact environment with room to grow into senior leadership.
Collaborative, values-driven culture with a flat structure.
Competitive compensation and ESOPs.