Revenue & Events Office Manger

Foxhills Club & Resort; Ottershaw; On-site; GBP 60,000 - 80,000; Full time

Job summary

A luxurious hotel and resort located in Ottershaw is seeking a Sales Manager to maximize sales and revenue through effective strategy delivery and team management. The ideal candidate will have proven experience in sales management within the hospitality industry and possess strong leadership and communication skills. This role offers a competitive salary package along with numerous employee benefits, including complimentary Country Club Membership and opportunities for professional development.

Benefits

Competitive salary package

Company pension scheme

Enhanced Company Sick Pay

Opportunities for career advancement

Complimentary Country Club Membership

Staff discounts on dining and hotel stays

Employee assistance program

Qualifications

• Proven experience in sales management, preferably in the hospitality or related industry.
• Strong leadership and management skills to motivate the sales team.
• Excellent communication skills to build relationships and negotiate.

Responsibilities

• Deliver strategy to maximize hotel sales and revenue.
• Oversee yield management for space and inventory.
• Manage on-site sales and events office team.

Skills

Sales management

Leadership

Communication

Negotiation

Commercial awareness

Job description

Responsibilities

• Delivery of the strategy for all market segments to maximise the sales and revenue of the hotel, ensuring that all revenue opportunities are capitalised.
• Oversee the yield management of function space and bedroom inventory to maximise sales, revenue and profitability.
• Manage the on‑site sales and events office team, ensuring they understand departmental budgets/targets and consistently meet or exceed client expectations in service, planning and support.
• Constantly review productivity during the pre‑ and post‑sales cycle and deliver effective processes to ensure enquiry handling, event planning and payment completion are achieved to a high standard.
• Daily, weekly and monthly reporting to ensure targets and standards are met and to provide business information on demand, lead times and enquiry conversion for forecasting.
• Timely processing of ledgers and invoices, liaising with finance to ensure credit checks are completed and accounts settled as required.
• Data entry for both events and reservations, ensuring data integrity and accuracy for reporting requirements.
• Work closely with colleagues in operations to ensure all aspects of events are arranged to suit both client and hotel.
• Identify and pass on leads and information on new companies, agents and suppliers to the Sales Manager/Director of Sales, assisting when required at the point of negotiations.
• Support research and targeting of business in local/national areas and monitor competitor hotels.
• Assist with familiarisation tours, visits and functions, hosting tables when appropriate.

Qualifications

• Proven experience in sales management, preferably in the hospitality or related industry.
• Strong leadership and management skills, with the ability to motivate and develop a sales team.
• Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
• Strong commercial outlook, being both sales and revenue driven, with up-to‑date insight on industry needs and trends within B2B and B2C markets.
• Flexibility to work irregular hours, including evenings, weekends and holidays, as required by business needs.

Benefits

• Competitive salary package.
• Company pension scheme – People's Partnership.
• Enhanced Company Sick Pay, Maternity and Paternity.
• Opportunities for career advancement and professional development.
• Complimentary Country Club Membership with access to the gym, pools, spa, fitness classes and more.
• Complimentary Country Club Membership for a partner/spouse and children after one year’s service.
• Staff discounts on dining (including 50% off in selected restaurants when on shift), hotel stays and other amenities.
• Access to an exclusive Employee Engagement platform offering discounts and cashback on over 900 retailers, a wellbeing centre, recognition awards and much more.
• Employee assistance program, with 24/7 assistance available.
• Anniversary stay – a complimentary one‑night stay and breakfast for two at Foxhills.
• Birthday breakfast – a complimentary breakfast for you and one other at one of our restaurants.
• Colleague social events, including an annual staff party.
• Free on‑site parking.

About Foxhills Collection

Foxhills Collection is renowned for its luxurious accommodations, exquisite dining experiences and world‑class amenities. Located in Ottershaw, our establishment offers an unparalleled experience amidst stunning surroundings.

Equal Opportunity & Additional Information

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipated a large response to this advert; if we have not been in touch after 2 weeks, please assume you have been unsuccessful.

This position requires the candidate to prove their right to work in the UK.