Retail Supervisor - Lead Customer Service & Store Standards

Screwfix Direct Ltd.; Crackley; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading retail company in Crackley is looking for a Retail Supervisor to lead and support the team in delivering excellent customer service. You’ll manage store operations including cash handling and stock management, while fostering a positive team environment. Ideal candidates are experienced supervisors who possess strong leadership and customer service skills. Join us for a promising career with competitive pay and benefits including training and development opportunities.

Benefits

Competitive salary

28 days annual leave

Company pension scheme

Life cover

20% discount with Screwfix and B&Q

Discounted healthcare

Company share save schemes

Excellent training and development

Qualifications

• Experienced supervisor or duty manager in a fast-paced environment.
• Excellent customer service skills leading to sales.
• Passionate and reliable with a strong work ethic.

Responsibilities

• Lead the team and set an example in-store.
• Ensure smooth store operations including cash reconciliations and stock management.
• Foster a fun and supportive team environment.

Skills

Customer service

Team leadership

Sales translation

Reliability

Job description

A leading retail company in Crackley is looking for a Retail Supervisor to lead and support the team in delivering excellent customer service. You’ll manage store operations including cash handling and stock management, while fostering a positive team environment. Ideal candidates are experienced supervisors who possess strong leadership and customer service skills. Join us for a promising career with competitive pay and benefits including training and development opportunities.