Retail Supervisor

Cotswold Outdoor Group; South Cerney; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading outdoor retailer in the UK seeks a Retail Supervisor to lead the store team and ensure excellent customer service. The role involves guiding the team, managing store operations, and training new colleagues in a fast-paced environment, offering competitive salary and benefits including discounts and bonuses.

Benefits

Up to 33 days holiday

Staff discounts

Company pension scheme

Wellbeing support

Performance bonus

Qualifications

• Experience as a retail supervisor or in a similar supervisory role.
• Confidence in handling responsibilities and solving problems.
• Ability to lead by example and build connections with the team.

Responsibilities

• Support and guide a team to do their best work.
• Deliver excellent customer service and maximize sales opportunities.
• Manage store opening and closing duties as a key holder.

Skills

Retail supervision experience

Problem-solving

Team leadership

Customer service focus

Multitasking under pressure

Job description

Overview

Support a team. Grow your skills. Help people enjoy the outdoors.

Are you an experienced Supervisor who excels in a fast-paced, high-energy environment?

Were looking for a Retail Supervisor to:

• Support and guide a team to do their best work
• Deliver great service while keeping the store running smoothly
• Enjoy 4060% discount on top outdoor brands
• Work 24 hours per week on a rotating schedule including weekends

Sound like your kind of role? Read on to find out more.

About Us

We believe lifes better outdoors whether its hiking hills, running trails, or simply escaping the everyday. But great adventures start with the right kit and advice from people who care.

Thats where you come in.

As a Retail Supervisor, youll play a key part in helping your team grow, supporting customers, and keeping the store on track. Youll lead by example on the shop floor and step in to run things when the Store Manager is away.

Were part of the Cotswold Outdoor Group, which includes Runners Need and Snow+Rock three brands that share a love for the outdoors and a commitment to people and planet.

What Youll Be Doing

Youll be a go-to person in store -trusted, knowledgeable and ready to take the lead when needed. In this role, youll:

• Help the team stay focused on their tasks, deliver excellent customer service and make the most of every sales opportunity
• Lead by example on the shop floor by providing expert services such as boot fitting and gait analysis
• Mentor new colleagues and help onboard them confidently
• Manage store opening and closing duties as a key holder
• Carry out cashing up duties accurately and efficiently
• Lead in the absence of the Store or Assistant Store Manager
• Keep the store safe, compliant and running efficiently
• Bring energy, organisation and motivation to your team

Were looking for someone who

• Has experience as a retail supervisor or in a similar supervisory role
• Is confident handling responsibility and solving problems
• Leads by example and builds strong connections with their team
• Stays focused under pressure and knows how to juggle tasks
• Enjoys being hands-on in a busy, customer-focused environment

What youll get from us

About

We know that strong supervisors make a big difference, thats why were serious about supporting you with rewards that reflect your role, ambition and wellbeing:

• £12.97 per hour per hour (£10.88 per hour for under 21s)
• Performance bonus of up to £750 per year (pro rata)
• Clear progression pathways and ongoing training from leadership skills to expert product knowledge
• 4060% staff discount across all our outdoor and active brands
• Up to 33 days holiday, with the option to buy more
• Access to wellbeing support including free, confidential services
• Perkbox membership savings on food, travel, fitness, entertainment and more
• Company pension scheme to help plan for your future
• Hands-on experience in a fast-paced, values-driven environment

Everyones welcome

We welcome applications from all genders, backgrounds, and experiences. Diverse teams make us stronger, helping us learn, grow, and create a place where everyone belongs.

We want to hear your voice so encourage you to write your own application and use AI tools sparingly. Were looking for honesty, authenticity, and a real sense of who you are. Applications that feel generic or AI-generated may not stand out.

This advert may close early if we receive a high number of applications, so dont wait too long to apply.

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