Retail Supervisor

Toolstation Ltd; Littlehampton; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading multi-channel retailer in the UK is seeking a Retail Supervisor for their Littlehampton location. In this role, you will support the Store Manager, engage with customers, and contribute to a positive store environment. Responsibilities include receiving deliveries, stocking shelves, and ensuring excellent customer service. Emphasis is placed on teamwork, a positive attitude, and readiness to learn. The position offers various employee benefits including generous holiday, pension scheme, and discounts across Travis Perkins companies.

Benefits

22 days’ holidays + Bank Holidays

Company pension scheme

Bonus scheme

Cycle to work scheme

20% discounts across all Travis Perkins companies

Financial education and support

Qualifications

• No retail experience required; focus on great service delivery.
• Team-oriented with a willingness to work hard.
• Positive attitude essential for customer satisfaction.
• Dependability and flexibility are key attributes.

Responsibilities

• Support the Store Manager and motivate the team.
• Assist with checking and unpacking deliveries.
• Ensure a great customer experience.
• Foster a fun and engaging workplace environment.

Skills

Delivering great service

Teamwork

Positive attitude

Reliability

Job description

What you'll do

Retail Supervisor in Rustington
35 hours per week
At Toolstation, we’re not just interested in what you can bring to us today. We’re also interested in developing your talents, so you can grow with our business and become one of our leaders of tomorrow.

You'll be the face of Toolstation, making a fantastic first impression, building long-lasting relationships and going above and beyond to make our customers happy. This isn’t your average retail role. It’s much more than just a store job. Of course as a retail supervisor, you’ll serve customers, and support the Store Manager but you’ll also be checking deliveries, picking items from the warehouse and stocking shelves. And it can be hot in the summer and cold in the winter. But if you take real pride in what you and the team do, our customers will notice and love us all the more for it.

Day-to-day

• Supporting. Whether it’s standing in for the Store Manager in their absence, motivating and engaging the team or coaching the team to grow sales and achieve targets.
• Mucking in. Checking and unpacking deliveries, stocking shelves, cleaning the branch and putting orders together.
• Delivering great service. Providing a great customer experience with a smile on your face – no matter how busy you are and coaching the team to do the same.
• Asking questions and building relationships. Making sure our customers leave the branch with everything that they need for the job.
• Building a fun working environment. Maintaining our great product availability and high branch standards, while making sure that your branch is somewhere everyone loves coming to work.

What you'll bring

• Hard work and passion. You don’t need retail experience. Just be focused on delivering great service and we’ll teach you the rest.
• A love of team work. Be happy to muck in and get your hands dirty.
• A positive attitude. Make sure that our customers have a great experience while in our branch.
• Reliability. Be there when we need you, be flexible and fun to be around.
• Yourself. Bring your whole self to work and let your true personality shine through

What you'll get

• 22 days’ holidays + Bank Holidays
• Company pension scheme and life assurance
• Bonus scheme
• Cycle to work scheme
• Save and buy as you earn
• 20% discounts across all Travis Perkins companies
• Financial education and support
• Recognition awards
• Discounts at over 1000 other retailers.
• Family friendly policies around maternity, paternity, adoption and surrogacy

Toolstation. The story so far.

We’re one of Britain’s fastest growing multi-channel retailers of tools, accessories and building supplies and an integral part of Travis Perkins plc. The trade, home improvers and self-builders all trust us to deliver a lot more than tools. Our store expansion programme and the size and diversity of our Group, means we always have opportunities for ambitious people who want to grow with us.

To apply

Caught your interest? Want to know more? Take a look at www.toolstationjobs.com or simply hit apply

Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief or disability