Retail Supervisor

Compass Group PLC; Hatfield; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading catering services provider in Hatfield is seeking a dedicated part-time Retail Supervisor to support operations in a major High Street brand. You will oversee a team, maintain exemplary communication and customer service, and ensure compliance with health and safety regulations. Ideal applicants will have experience supervising teams and a willingness to learn. The role offers 32 hours per week with variable shift patterns.

Qualifications

• Previous experience supervising frontline teams within a similar environment.
• Willingness to learn and adapt to new skills.

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly.
• Supervising a team, creating a positive environment where the team feels welcomed and supported.
• Being a responsible key holder.
• Using the till, taking orders and receiving payments.
• Assisting with weekly bookwork and any other duties that are necessary.
• Producing weekly rotas following the manager's guidelines.
• Placing orders for stock to maintain the correct stock levels.
• Delegating where necessary and ensuring the team are proactive at all times.
• Complying with Food Handling & Hygiene standards.
• Complying with Health & Safety regulations.

Skills

Excellent communication and customer service skills

Ability to work under pressure

Team player and can-do attitude

Job description

Overview

Job Type: Part-time. We are recruiting a dedicated Retail Supervisor to help ensure the smooth running of operations in a major High Street brand on a part-time basis, contracted to 32 hours per week. As a Retail Supervisor, you will use your skills to maintain a high standard of quality work. You will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate. Shift patterns are variable. Are you willing to learn new skills?

Responsibilities

• Ensuring all deliveries are checked and stored promptly and correctly
• Supervising a team, creating a positive environment where the team feel welcomed and supported
• Being a responsible key holder
• Using the till, taking orders and receiving payments
• Assisting with weekly bookwork and any other duties that are necessary
• Producing weekly rotas following the manager's guidelines
• Placing orders for stock to maintain the correct stock levels
• Delegating where necessary and ensuring the team are proactive at all times
• Complying with Food Handling & Hygiene standards
• Complying with Health & Safety regulations
• Good communication skills with a focus on great Customer Service
• Team player and can-do attitude
• Ability to work under pressure whilst maintaining a positive attitude

Qualifications

• Previous experience supervising frontline teams within a similar environment
• Excellent communication and customer service skills
• Willingness to learn and adapt to new skills

About the employer

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates diverse talents, beliefs, backgrounds, and abilities of all our team members.