Retail Security Officer: Patrol & Customer Service (London)

Mitie; Rottingdean; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading security service provider in Rottingdean seeks a Retail Security Officer to ensure exceptional customer service and safety in stores. The role involves deterrence of public order offences, conducting patrols, and using CCTV for crime reduction. Candidates should ideally hold an SIA licence or be willing to obtain one, and a full 5-year checkable employment history is required. The position offers various benefits including annual leave, pension, and access to employee discounts.

Benefits

Annual leave entitlement

Pension and life insurance schemes

Free uniform supplied

SIA re-licencing programme

Access to employee benefits

Qualifications

• Must have a current SIA licence or be willing to obtain one.
• Full 5-year checkable employment history required.
• Ability to work varied shifts.

Responsibilities

• Deliver exceptional customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilize CCTV to reduce crime and stock loss.
• Liaise with store management and police as required.

Skills

Customer service

CCTV operation

Public safety awareness

Education

SIA licence or SIA Certificates

Job description

A leading security service provider in Rottingdean seeks a Retail Security Officer to ensure exceptional customer service and safety in stores. The role involves deterrence of public order offences, conducting patrols, and using CCTV for crime reduction. Candidates should ideally hold an SIA licence or be willing to obtain one, and a full 5-year checkable employment history is required. The position offers various benefits including annual leave, pension, and access to employee discounts.