Retail Security Officer

Mitie; Arun; On-site; GBP 22,000 - 28,000; Full time

Job summary

A leading facilities management company is seeking a Retail Security Officer in Arun, England. The role involves delivering exceptional customer service and ensuring a safe shopping environment. Candidates must hold a current SIA licence and have a complete 5-year checkable employment history. The position offers contracted hours, annual leave, pension schemes, and many employee benefits.

Benefits

Annual leave entitlement

Pension and Life insurance schemes

Free uniform supplied

SIA Re-licencing programme

Comprehensive induction and training programme

Online GP services

Qualifications

• Must hold a current SIA licence or SIA Certificates.
• Full 5-year checkable employment/education history required.

Responsibilities

• Deliver industry leading customer service.
• Deter violence and public order offences.
• Conduct patrols of the store.
• Utilise CCTV systems to reduce crime.
• Liaise with store management teams.
• Collaborate with Police and crime partnerships.
• Wear Body Worn CCTV for safety.

Skills

Customer service

SIA licence or Certificates

CCTV operation

Job description

Overview

Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues. It is MUST that you hold a current SIA licence or SIA Certificates.

Vetting

It is vital that you have a full 5-year checkable employment/education history, failure to do so could mean your offer will be withdrawn or your employment terminated.

Main duties

• To deliver industry leading customer service
• To deter violence and public order offences
• To conduct patrols of the store
• Utilising CCTV systems to support the reduction of crime and stock loss
• Liaise with the store management teams
• Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
• To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety

Benefits

• Contracted hours
• Annual leave entitlement
• Pension and Life insurance schemes
• Free uniform supplied
• SIA Re-licencing programme
• Comprehensive induction and training programme
• Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
• Apprenticeship schemes
• Progression and development opportunities
• All breaks are paid