Retail Sales Assistant | Sunbury

Petstock Group; Sunbury-on-Thames; On-site; GBP 10,000 - 40,000; Full time

Job summary

A retail company passionate about animals is seeking team members to provide exceptional customer service and create memorable interactions. Ideal candidates should have retail experience, a passion for animals, and strong interpersonal skills. Responsibilities include maintaining store standards and engaging with customers to educate them about pet care. This position offers various team member benefits and the opportunity to support community initiatives.

Benefits

Career growth programs

Mental health and wellbeing support

Additional paid leave options

Corporate discounts on health services

Qualifications

• Experience in a similar retail environment.
• Physically fit, with ability to lift products up to 20kgs.
• Flexibility and ability to work weekends and public holidays.

Responsibilities

• Provide exceptional customer service and memorable interactions.
• Inspire and educate customers on the best care and products for their pets.
• Maintain a high standard of store presentation.

Skills

Passion for animals

Customer service skills

Interpersonal skills

Sales target achievement

Job description

Overview

Join a passionate team where we are inspired by pets and animals to be better people both in our careers and our everyday life, making an impact for Pets, People and the Planet.

What We Offer

• Award-winning programs that support career growth, with a new leadership development program underway
• Team member, family & pet benefits across Petstock Group & Woolworths Group
• Free access to mental health, financial & wellbeing support services

As an inspired member of the Petstock Group, our connections with pets help us grow as people. At the Petstock Group, together we live by this truth. We are continually inspired by pets and animals to be better people, both in our careers and our everyday life.

Why Petstock is the Place for You

• Free access to mental health, financial & wellbeing support services through our EAP service
• From supporting the Petstock Foundation to our sustainability projects and community partnerships, our people have opportunities to play a role and be part of something bigger. Because giving back, together, is what we do!
• Opportunity to purchase up to 2 weeks of Additional Paid leave & 4 weeks of paid parental leave
• Health and wellness services at a great corporate discount
• Exclusive access to Workplace Banking
• We’re built on family values, combined with a genuine passion for pets and people. We operate with heart, inclusivity, and inspiration for pets, people, and the planet

A Peek Into Your Petstock Day

• Provide exceptional customer service where you and your customer will have memorable, meaningful interactions
• Through the knowledge you gain, you will inspire and educate customers on the best care and products for their pets
• Complete memorable sales transactions, aiming to reach set store sales goals
• Maintain a consistently high standard of store presentation while ensuring that new stock is promptly and accurately displayed whilst also ensuring we are replenishing our stock
• Demonstrate initiative by actively keeping your knowledge up to date on pet care, products, and services current
• Contribute to a fun, supportive culture instore where the team loves coming to work each and every day
• Strong safety mindset with commitment to create a culture of safety within your team

Experience & Qualifications

• A passion for animals and providing the best customer service
• Experience in a similar retail environment
• Demonstrated drive to achieve and exceed sales target
• Strong interpersonal skills with ability to build relationships and rapport with customers and the team
• Physically fit, with ability to lift products up to 20kgs
• Flexibility and ability to work weekends and public holidays

If this is the opportunity you’ve been looking for and you love Pets as much as we do, apply today!

Follow us on LinkedIn to keep up to date on life across our various brands - https://www.linkedin.com/company/petstock

Our diversity makes us better...we are a diverse team with varying strengths and an inclusive organisation, committed to providing equal opportunities for all.

We encourage applications from people of diverse backgrounds who wish to be part of a culture where everyone can proudly be themselves.

At Petstock we are passionate about supporting the communities we're part of, where possible we aim to hire candidates from the same geographic region (typically within a 80km radius) to strengthen community connections and support local economies. While we do not prioritise local candidates over others, we recognise the benefits of hiring individuals who have unique insights into the local community.