Retail Sales Assistant

The Works Stores Ltd; Hull and East Yorkshire; On-site; GBP 40,000 - 60,000; Full time

Job summary

A retail company in Hull and East Yorkshire is looking for a Retail Sales Assistant to engage with customers and create an inspiring shopping experience. Responsibilities include greeting customers, supporting their creative needs, and maintaining a welcoming environment. Enjoy perks like a generous employee discount, flexible working options, and professional development opportunities.

Benefits

25% Colleague Discount

Online discounts through MyWorks

Enhanced maternity/paternity pay

28 days holiday plus bank holidays

Training and development

Early access to wages via Wagestream

Share Scheme

24/7 family support via Retail Trust Charity

Healthcare Cash Plan

Long service awards and pension

Qualifications

• Over 18 for keyholder duties; training provided.
• Ability to greet and assist customers effectively.

Responsibilities

• Greet customers and help them leave the store feeling inspired and satisfied.
• Be the heartbeat of the store, embodying the brand and products.
• Support customers to find products that satisfy their creative needs.
• Collaborate with team members to maintain a welcoming store environment.
• Assist with store duties as needed.

Job description

Overview

Become a Retail Sales Assistant at The Works. This is not just a job; this is a mission to inspire people to read, learn, create and play.

You’ll be the heartbeat of our retail store by greeting customers with a warm smile and helping them leave happy and excited to unlock their imaginations. Our customers will want to return for more inspiration and products that satisfy their creative needs. Some of our colleagues are BookTok influencers or Instagram creatives, crafting their latest shorts or stories with our in-store products.

Perks

• 25% Colleague Discount – Plus exclusive Double Discount days
• MyWorks – Access exclusive online discounts across hundreds of retailers, holidays, utilities deals, tech and more
• Family Friendly Leave – Enhanced maternity, paternity and adoption pay
• Holiday – 28 days including bank holidays, or 33 days for Deputy and Store Managers
• Can-Do Academy – Training and development in areas that interest you
• Wagestream – Early access to 50% of wages as you earn them
• Share Scheme – Own a piece of The Works
• 24/7 support for you and your family via Retail Trust Charity
• Healthcare Cash Plan – To support everyday healthcare costs
• Long service awards, pension, life assurance, Cycle to Work scheme and optional charity giving

Responsibilities

• Greet customers and help them leave the store feeling inspired and satisfied
• Be the heartbeat of the store, embodying the brand and products
• Support customers to find products that satisfy their creative needs
• Collaborate with team members to maintain a welcoming store environment
• As a keyholder (over 18), assist with opening/closing and store duties as needed; training provided

Keyholder Details

Over 18 you’ll join as a keyholder and may receive additional keyholding pay enhancement when performing keyholder duties. If you’re under 18, you won’t be able to complete keyholding duties yet, but training will be provided once you reach 18.

Our Purpose & Values

To inspire reading, learning, creativity and play – making lives more fulfilled. We are Crafty, Caring, and Can-do. We listen. We care.

Culture & Inclusion

We are proud to have an inclusive culture where everyone feels able to be themselves. Our roles are open to all, including under-represented groups. We support flexible working where possible and offer reasonable adjustments for interviews on request.