Retail Sales Assistant

Dreams Ltd; Crawley; On-site; GBP 15,000; Part time

Job summary

A leading bed retailer is seeking a Bed Expert in Crawley for a part-time retail role. You will provide exceptional service to customers, using technology to guide them towards the right mattress. Ideal candidates are friendly, motivated, and flexible. The role offers competitive salary, commission, and various benefits including discounts and wellbeing programs.

Benefits

Competitive salary

Commission

Colleague discount

Buy-in schemes

Learning and development

Wellbeing programs

Enhanced maternity & paternity pay

Qualifications

• Engaging and positive personality to bond with customers.
• Ability to build rapport and establish relationships.
• Determined to work towards KPIs and sales targets.
• Include each team member's role for an enjoyable workplace.
• Curiosity and willingness to learn about sleep preferences.
• Ability to work 16 hours per week, including weekends.

Responsibilities

• Provide exceptional service by listening to customer needs.
• Guide customers while they browse and assist them.
• Use Sleepmatch technology to help choose the right mattress.
• Maintain store cleanliness and update displays.

Skills

People-first

Excellent communication skills

Motivated

Team player

Willing to learn

Flexible

Job description

About us: At Dreams, we know your bed is the best place in the whole world. But for the hours between precious sleep, we`d like to make work a special place to be too. We`re the UK`s most loved bed retailer, so it`s important our people feel the love as well.

Together we`ve been making bedtimes better since 1985, with no signs of hitting the snooze button. We`re owned by the world`s largest bedding provider, Tempur Sealy, and sell 14,000 mattresses, bases and headboards every single week.

With over 200 stores nationwide, you`ll join our team of sleep-savvy Bed Experts in a fun and friendly environment where every dreamer makes a difference. So if you`re bonkers about bed, silly for siestas and keen on your kip, Dreams could be the perfect place for you.

In your dream role, you`ll receive:

• Competitive salary: £15,000 achievable on target earnings
• Commission: Our uncapped commission scheme recognises the hard work and dedication of our superstar dreamers, with extra special peak incentives.
• Discounts: Amazing colleague discount on Dreams products, plus hundreds of brands including restaurants, holidays, and shopping.
• Buy-in schemes: You`ll have the opportunity to buy extra holiday, private healthcare, or savings and loans.
• Learning and development: Our comprehensive induction gives you the best possible start to your career with us, with progression opportunities as your experience grows.
• Wellbeing: We partner with the Retail Trust to offer a full wellness hub, including a 24-hour helpline, out of hours GP services and access to counselling.
• New in 2024 - enhanced maternity & paternity pay

The job:

Working as part of our Retail team in Crawley for 16 hours a week, you will be a vital part of the store`s success. We want every store visit to be exceptional for our customers, so you`ll work closely with members of the public to understand their needs and advise them on high-value purchases.

Ready to skip the snooze button and get stuck in? Here`s a taste of what you`ll be doing day-to-day:

• Making our customers feel at home through exceptional service. At Dreams, this means listening to customer`s needs and guiding them, asking the right questions at the right time to find the perfect fit.
• Being on hand every step of the way whilst customers browse in store, from greeting at the door to getting to know them and their sleep preferences.
• Becoming a Sleepmatch Master, using our market-leading sleep technology to help customers choose the right mattress just for them.
• Helping to make the store look its absolute best, from general housekeeping and cleaning to updating displays.

This is the type of person we`re dreaming of:

• People-first: You will have an engaging and positive personality, plus a natural ability to bond with customers.
• Communicator: Using your excellent communications skills, you`ll be able to build rapport and establish great relationships with customers and colleagues.
• Motivated: Whilst no previous sales experience is necessary, you will need to have the determination and motivation to work towards KPIs and sales targets.
• Team player: Every dreamer plays a role in making our stores an enjoyable place to work, where each member of the team feels included and respected.
• Willing to learn: A great night`s sleep is personal, so natural curiosity and willingness to learn will make you an excellent Bed Expert.
• Flexible: You`ll need to be able to commit to working 16 hours per week. Our stores are awake 7 days a week, so this role will involve working weekends and bank holidays.