Retail Sales Assistant

Retail Human Resources plc; City Of London; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading retail company is seeking a Retail Sales Assistant for their New Malden store. This part-time position offers £12.45 per hour, full training, and opportunities for career growth. Ideal candidates should be passionate about customer service and able to work flexible hours. Responsibilities include welcoming guests, serving products, and maintaining a clean environment. Enjoy perks like free doughnuts and discounts on big-name brands.

Benefits

Free doughnut while on shift

Discounts from big-name brands

Access to 24/7 GP and mental health support

Qualifications

• Must be 18 or over due to lone-working responsibilities.
• Available throughout the week, including opening and closing shifts.
• Positive attitude and eager to learn.

Responsibilities

• Welcome guests with a friendly face.
• Serve doughnuts and drinks with confidence.
• Maintain a clean, safe, and fun environment.

Skills

Customer service

Teamwork

Flexibility

Job description

Retail Sales Assistant

Retail - New Malden

Contract: Part time

Salary: £12.45

This is the largest of our Krispy Kreme stores — offering customers the full experience: dine-in, drive-thru, and, of course, our famous Hot Light. It’s where doughnut magic meets customer connection, and it could be the perfect place to kickstart your career.

As a team member, you’ll rotate across key areas — from welcoming drive-thru guests and serving dine-in customers, to keeping the store in top shape and being part of the action when the Hot Light is on.

Our stores typically open from around 7am and close around 1am, so some shifts may involve lone working, especially during early mornings or late evenings. That’s why we require all applicants to be 18 or over and confident working independently when needed.

We provide full training, so no experience is needed — just bring your energy, great customer service skills, and a drive to master your craft as part of the Krispy Kreme family

Why You’ll Love Being a Krispy Kremer

Sweet Pay

• Hourly pay, paid directly into your account every two weeks.

Solid Contracts

• No zero-hour surprises.
• Holiday pay is included.
• Pension and life assurance available if eligible.

Full Training & Career Growth

• No experience? No problem.
• We’ll give you all the training you need — and support your journey as you grow with us.

Perks on Perks

• Free doughnut while you’re on shift.
• Hot drinks to keep you going during your breaks.
• Celebrating something special? Take home a complimentary box to share the joy.
• Enjoy discounts from big-name brands and supermarkets through our Treat Box platform.
• Access to WeCare: 24/7 UK-based GP, mental health support, fitness plans, and legal or financial advice — available to you and your family.

Uniform Style

• We’ll provide your Krispy Kreme tee and cap.
• Just bring your own blue jeans or dark trousers, and flat, non-slip shoes or trainers.

What You’ll Be Doing

Join the team that brings smiles (and doughnuts) to life! As a team member, you’ll:

• Welcome every guest with a friendly face and genuine warmth
• Serve up our delicious doughnuts and drinks with confidence and care
• Recommend your favourite flavours and help guests find theirs
• Keep the store looking fresh, stocked, and ready for the next rush
• Jump in where needed—from the till to the display, and everywhere in between
• Help maintain a clean, safe, and fun environment

We’re Looking For

We’re on the lookout for someone who’s:

• 18 or over (due to lone-working responsibilities)
• Seeking part-time hours with the flexibility to work opening and closing shifts
• Available throughout the week, Monday to Sunday
• A natural team player with a passion for making someone’s day
• Positive, eager to learn, and ready to roll up their sleeves
• Dependable, enthusiastic, and brings good vibes wherever they go

About Krispy Kreme

Our People: We embrace diversity within our teams, so whether you're a foodie, drink lover, sport enthusiast, gym bunny, movie buff, history geek, gamer, music fan, book worm, none of the above or all of the above, you'll find a friend here!

Our Doughnuts: We're famous for our amazing doughnuts, but did you know that every Krispy Kreme doughnut is handmade, decorated and delivered fresh daily by one of our awesome team members?

Culture: Our culture is created through our leadership mix, of which there are a dozen (naturally!): Check out our careers page for more information on our Krispy Kreme Culture

Love our planet: Our beautiful, natural world gives us our sugar, cocoa, eggs, milk, coffee, and so much more. Protecting and preserving it is vitally important to us. So, we're constantly working to reduce our environmental impact and become more sustainable in all we do. Check out our Social Responsibility page for more information.