Retail Sales Advisor

Brewers Decorator Centres; Wealden; On-site; GBP 10,000 - 13,000; Part time

Job summary

A leading decoration supplier in Uckfield is looking for a motivated and friendly Part Time Retail Sales Advisor. The role involves providing exceptional customer service, assisting customers with product recommendations, and maintaining stock levels. Candidates should have a passion for helping customers and a willingness to learn. Competitive salary and benefits are offered in a family-owned business with over 120 years of heritage.

Benefits

Competitive rates of pay

31 days holiday including bank holidays

Free life assurance

Employee Assistance Programme

Colleague discounts

Cycle to Work Scheme

Qualifications

• Experience in retail preferred but not essential.
• Willingness to learn and develop skills.
• A positive attitude and a desire to help customers.

Responsibilities

• Provide exceptional service to customers in branch.
• Use product knowledge to assist customers.
• Mix paint, process orders, and maintain stock.

Skills

Exceptional customer service

Communication skills

Approachable personality

Teamwork

Ability to work independently

Job description

Overview

Uckfield

16 hours per week

Working pattern Monday to Saturday

Salary £10,778.00 per annum plus pension and company benefits

Hours 4 days in the week: 11am-1pm; Every Saturday: 8am-5pm

We have an exciting opportunity for a motivated and friendly Part Time Retail Sales Advisor who is passionate about providing the best customer service to join the team at our Brewers Decorator Centre in Uckfield. Experience with our products isn’t necessary; if you have experience in retail, the drive and motivation to do a great job, and you can bring exceptional customer service and team-working skills, we’ll give you everything else you need to succeed.

With its convenient High Street location in the centre of town, our Uckfield branch has been serving the local community with all their decorating needs for over 50 years. We supply a great selection of trade and designer paints, wallcoverings and all the decorating materials our customers need for their professional or home décor projects. We attract a mixture of trade and retail customers to the store and it’s thanks to the knowledge and experience of the team that we have earned our reputation for being the decorator’s first choice in the area. Branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

We are a family-owned business with a wonderful heritage of over 120 years, leading the UK marketplace for the supply of decorating materials across the country. We know that our people make our business unique. We place great emphasis on the development and growth of our colleagues - our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers

We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process - we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.

Responsibilities

• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Use product knowledge to provide recommendations and help customers find the best product for their needs
• Mix paint for customers, process specialist orders, and request special stock within the branch network
• Developing sales of the company product range including wallpaper, paint and fabric
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch
• Unload deliveries and ensure stock is distributed throughout the store
• Keep our warehouse organised and safe, in line with company standards

What we are looking for

• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• Enjoys working and supporting a team, but can always be relied upon to work as an individual
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Keen to learn, develop skills, and progress within our industry
• Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate

Benefits

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service (pro rata for part time)
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• Stream - a money management app that gives you access to a percentage of your pay as you earn it
• Brewers Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependants
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our two Company Holiday Homes in Cornwall or the Lake District

Please note: this role may be removed from listings before the closing date if we are successful in finding an appointment. Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.

Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant