Retail & Pharmacy Team Leader — Drive Growth & Service

Boots Opticians; Fareham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading retail and pharmacy company in Fareham seeks an Assistant Manager to support the store leader in delivering excellent customer care and maintaining operational standards. You will inspire your team and drive business growth through effective performance management and coaching. Ideal candidates will have experience in a customer-facing role and a passion for providing outstanding service.

Benefits

Boots Retirement Savings Plan

Discretionary annual bonus

Generous employee discounts

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling through Employee Assistance Programme

Qualifications

• Strong leadership skills to support and inspire a team.
• Effective communication and customer care abilities.
• Capacity to interpret data and insights for performance.

Responsibilities

• Lead the team to deliver business growth and customer care.
• Conduct regular reviews and audits for safety.
• Manage performance and development through coaching.

Skills

Experience leading a team within a customer facing setting

Ability to achieve performance goals through inspiring and coaching a team

Collaborative personality in a team-centred environment

Confidence with navigating and embracing new technology

Job description

A leading retail and pharmacy company in Fareham seeks an Assistant Manager to support the store leader in delivering excellent customer care and maintaining operational standards. You will inspire your team and drive business growth through effective performance management and coaching. Ideal candidates will have experience in a customer-facing role and a passion for providing outstanding service.