Retail Operations & Communications Lead — Hybrid

Pandora A/S; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading jewellery company in London is seeking a Retail Operations & Communication Manager to oversee day-to-day operations and ensure consistent standards across stores. The ideal candidate has proven experience in retail operations management and strong leadership skills, along with the ability to make data-driven decisions. This full-time position offers a competitive salary, hybrid working options, and various employee perks including annual leave and wellness support.

Benefits

Competitive salary with regular reviews

Lunch provided when in the office

Early finish Fridays

25 days annual leave plus bank holidays

Buy/sell holiday options

Birthday day off

Access to exclusive discounts

Wellness Hub resources

Employee Assistance Programme

Recognition programme

Christmas gifts

Qualifications

• Proven experience in retail operations management.
• Proficiency in analyzing data for operational improvements.
• Strong interpersonal skills for building relationships.
• Experience in managing budgets and cost control.
• Ability to streamline processes for operational efficiency.

Responsibilities

• Oversee day-to-day management and operational efficiency.
• Ensure consistent operational standards across all stores.
• Establish performance metrics for evaluating performance.
• Manage multiple projects on time and within budget.

Skills

Retail Experience

Data-Driven Decision Making

Interpersonal Skills

Vendor Relations

Financial Acumen & Budget Management

Process Optimisation

Technological Proficiency

Customer-Centric Mindset

Regulatory Compliance

Performance Management

Project Coordination

Job description

A leading jewellery company in London is seeking a Retail Operations & Communication Manager to oversee day-to-day operations and ensure consistent standards across stores. The ideal candidate has proven experience in retail operations management and strong leadership skills, along with the ability to make data-driven decisions. This full-time position offers a competitive salary, hybrid working options, and various employee perks including annual leave and wellness support.