Retail Operations & Communications Lead

PANDORA; Greater London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A global jewellery company is seeking a Retail Operations Manager to oversee day-to-day operations across their stores while ensuring operational efficiency. Ideal candidates will possess proven retail operations management experience, a strong data-driven mindset, and excellent interpersonal skills. The role involves managing budgets, building vendor relationships, and optimizing processes for continuous improvement. Attractive rewards package offered, including competitive salary, bonus scheme, and employee discounts. Join us and craft the incredible!

Benefits

Competitive salary with regular reviews

Generous bonus scheme

Private healthcare

Lunch on us

Early finish Fridays

55% employee discount

25 days annual leave plus bank holidays

Buy/sell holiday options

Birthday day off

Access to exclusive discounts and benefits

Wellness Hub access

Employee Assistance Programme

Recognition programme

Special Christmas gift

Responsibilities

• Oversee day-to-day management and operational efficiency.
• Ensure consistent operational standards across all stores.
• Analyze data to enhance operational performance.
• Build strategic relationships internally and externally.
• Manage budgets and financial planning effectively.
• Streamline processes for improved efficiencies.
• Utilize retail management systems and inventory software.
• Focus on enhancing customer satisfaction.
• Allocate resources efficiently.
• Ensure compliance with relevant laws and regulations.
• Implement company policies and procedures.
• Monitor performance metrics regularly.
• Manage multiple projects simultaneously.

Skills

Proven experience in retail operations management

Data-Driven Decision Making

Interpersonal Skills

Vendor Relations

Financial Acumen & Budget Management

Process Optimisation

Technological Proficiency

Customer-Centric Mindset

Resource Management

Regulatory Compliance

Policy Implementation

Performance Management

Project Coordination

Job description

A global jewellery company is seeking a Retail Operations Manager to oversee day-to-day operations across their stores while ensuring operational efficiency. Ideal candidates will possess proven retail operations management experience, a strong data-driven mindset, and excellent interpersonal skills. The role involves managing budgets, building vendor relationships, and optimizing processes for continuous improvement. Attractive rewards package offered, including competitive salary, bonus scheme, and employee discounts. Join us and craft the incredible!