Retail Manager

Morrisons; Tewkesbury; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading UK supermarket is seeking a Retail Department Manager in Tewkesbury to oversee team performance and ensure the best shopping experience. This role requires managing a diverse team and adapting to a fast-paced environment. If you are passionate about customer service and team leadership, we want to hear from you. The position offers competitive benefits including generous annual leave and staff discounts.

Benefits

33 days paid annual leave

15% discount in our stores from day one

Matched pension contributions

Private Aviva Healthcare

Career progression opportunities

Free parking

Qualifications

• Experience of managing a team in a fast paced environment.
• Ability to build and maintain relationships with stakeholders.
• Adaptable to change while challenging effectively.

Responsibilities

• Manage a team of colleagues in various managerial roles.
• Report to the Store Manager and ensure a great shopping experience.
• Plan and organize promotions or in-store events.

Skills

Team leadership

Experience in fast-paced environments

Customer service

Communication skills

Job description

Overview

We Make Morrisons… From a Bradford market stall to the UK's fifth largest supermarket we are proud to be the Yorkshire food retailer serving customers across the UK over almost 500 stores and an online home delivery service. Our business is mainly food & grocery and, uniquely, we source & process most of the fresh food that we sell through our own manufacturing facilities. We are looking to connect with Retail Department Managers who would be interested in an opportunity in one of our Gloucestershire supermarkets, helping our business to continue to grow and succeed.

Responsibilities

• As a Department Manager you will manage a team of colleagues as either a Market Street Manager, Trading Manager, Customer Service Manager, or Café Manager, for example.
• Report into the Store Manager and lead the team to the very best standard and strive to ensure the best shopping experience for every customer who walks into our store.
• Plan and organise current promotions or in-store events.
• Listen and respond to customer feedback and react accordingly.
• Ensure market leading availability across the store.
• Work with the other Managers in store to lead a supportive and performance driven department.
• Efficiently manage all people routines, taking accountability for department(s) scheduling, absence, performance and talent conversations.
• Deliver training to ensure the team have the capability and confidence to deliver their role.
• Motivate and lead colleagues to work with confidence across various departments.
• Identify and develop talent within the department.
• Build effective relationships with other operating departments.
• Lead colleagues to work with purpose, delivering outstanding performance against all relevant targets across the department(s).
• Take a leadership role within the store.
• Ensure resource is planned thoroughly.

Benefits

• 33 days paid annual leave
• 15% discount in our stores from day one
• Additional 10% discount card for a nominated friend or family member
• Matched pension contributions and 4x life assurance
• Private Aviva Healthcare
• Career progression and development opportunities – Sir Ken Morrison Leadership School
• Opportunity to purchase additional annual leave
• Subsidised staff canteen
• Free parking
• Healthcare/Wellbeing benefits including Aviva Digital GP
• Morrisons MyPerks offering discounts with over 850 retailers
• Optional payroll charity donations
• Enhanced company maternity, paternity and adoption schemes

More About You

Whether it's previous experience working in the retail industry or you have experience in hospitality, the service industry or travel & tourism, if you have a passion for delivering exceptional customer service then we want to hear from you.

What do we need from you?

• Experience of managing a team in a fast paced environment
• You will need to be a great communicator who can share knowledge, experience and best practices
• You will need to have the ability to build and maintain relationships with key stakeholders across all areas whilst remaining flexible
• You must be adaptable to change, whilst being able to challenge effectively
• As a Manager, you will actively listen to and respond effectively to customers and colleagues
• We are an equal opportunities employer and welcome applications from all sections of the community

More About Us

Shopkeepers for over 125 years, we love providing our customers with a great shopping experience they won't find anywhere else. At just under 500 stores across the UK, our retail colleagues work as one team to provide plenty of food essentials, a great service and a buzz people enjoy. It's why our customers keep coming back for more. The UK's 5th largest supermarket, we provide great value for money and good quality fresh food and groceries to over 11 million customers every week. Our focus on freshness makes us stand out as we prepare more fresh food in-store than any other supermarket. It's challenging. It's fast-paced. But from Market Street to checkout our friendly team loves going above and beyond to bring our customers what they want. At Morrisons we believe in investing in our colleagues and industry-leading training programmes. We provide our colleagues with the opportunities they need to make it to the top. Many of our store managers started out on the shop floor. They've been there and done that. It's how they know how to support our colleagues and help our customers so well.