Retail Keyholder: Lead Brand & Customer Experience

URBN; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading retail company is seeking a Key Holder to collaborate with store management in creating an inspiring environment and driving sales. This role involves mentoring the team, managing store operations, and providing exceptional customer service. Ideal candidates will exhibit energy, strong communication skills, and thrive in fast-paced settings. The position offers competitive perks including work-life balance, wellness support, and employee discounts.

Benefits

'Life Leave' - a day off for personal events

Employee Assistance program

Discount on gym memberships

Private Medical Insurance

Up to 40% employee discount

Season ticket loan

Cycle to work scheme

Structured support for continued development

Qualifications

• Energetic and happy demeanor that influences team and customers.
• Ability to build strong relationships and embrace diversity.
• Exhibits strong verbal communication skills.

Responsibilities

• Collaborate with store management to engage and inspire customers.
• Drive sales and develop the team in the store environment.
• Participate in store operations and maintain safety standards.

Skills

Energy and positive attitude

Clear verbal communication skills

Ability to thrive in fast-paced environments

Job description

A leading retail company is seeking a Key Holder to collaborate with store management in creating an inspiring environment and driving sales. This role involves mentoring the team, managing store operations, and providing exceptional customer service. Ideal candidates will exhibit energy, strong communication skills, and thrive in fast-paced settings. The position offers competitive perks including work-life balance, wellness support, and employee discounts.